IDERA Uptime Infrastructure Monitor Reviews

We're using IDERA Uptime Infrastructure Monitor for infrastructure monitoring, particularly for monitoring devices, tools, systems, switches, routers, and servers.

What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization.

My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc.

I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve.

It's my second year of using IDERA Uptime Infrastructure Monitor.

IDERA Uptime Infrastructure Monitor is a stable solution.

My organization can scale IDERA Uptime Infrastructure Monitor when it has additional resources to target. When increasing the number of nodes, the organization typically lets IDERA know ahead of time, and IDERA would include the additional cost from scaling in the next payment.

You can scale the solution without problems. It's a seamless process, so I rate its scalability as nine out of ten.

Before my organization subscribed to IDERA Uptime Infrastructure Monitor, it had issues with the support, but after subscribing, the support team was always available.

If you're a first-timer and haven't subscribed to the solution, you might not necessarily get the support you require. However, once you subscribe, the IDERA support team will put in a lot of effort to provide you with the support you need.

Overall, I'm satisfied with the support, so I'm giving the IDERA Uptime Infrastructure Monitor team a seven out of ten.

Neutral

Initially, my organization had to get support for setting up IDERA Uptime Infrastructure Monitor because of some system technicalities. Afterward, it became easier to set it up because of more familiarity with how to do it.

The initial setup for IDERA Uptime Infrastructure Monitor took one hour, and overall, I'm rating the setup as eight out of ten.

I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten.

We evaluated two open-source solutions, but I cannot recall their names. We went with IDERA Uptime Infrastructure Monitor because the open-source products weren't as stable.

IDERA Uptime Infrastructure Monitor is deployed on the cloud, particularly on AWS and GCP.

My organization has around three hundred nodes and seven or eight IDERA Uptime Infrastructure Monitor users.

My rating for IDERA Uptime Infrastructure Monitor is eight out of ten.