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Icinga vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Cloud Monitoring Software
24th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (26th), Server Monitoring (14th), IT Infrastructure Monitoring (30th)
Sumo Logic Observability
Ranking in Cloud Monitoring Software
32nd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th), AIOps (20th)
 

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of Icinga is 2.5%, down from 4.1% compared to the previous year. The mindshare of Sumo Logic Observability is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga2.5%
Sumo Logic Observability0.6%
Other96.9%
Cloud Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"People should know that it is simple and advanced."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Icinga does the job and is fairly stable."
"I have not seen any stability issues in the product."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"The product is easy to learn."
"We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening."
 

Cons

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"We have found some problems with Nagios, and support isn't very responsive."
"The installation and configuration are very complex."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"Icinga’s automation could be improved."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Fine-grained data can be quite frustrating to work with and should be made easier."
 

Pricing and Cost Advice

"The solution is free to use."
"The product is inexpensive compared to other DBM products."
"This is an open-source solution with paid support."
"It's an open-source solution."
"The solution is cheap."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"Now, they’re not charging by ingests anymore. You should expect the price to be a bit of an unknown and to basically increase as the business increases."
"I started on the free tier to try it out, but because of our usage, we're now paying for it."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
13%
Manufacturing Company
11%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Information Not Available
Find out what your peers are saying about Icinga vs. Sumo Logic Observability and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.