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Cribl vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Cribl is cost-effective compared to Splunk, but not all users see clear returns in time and cost savings.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
 

Customer Service

Sentiment score
5.0
Cribl's customer support is effective and prompt, with high satisfaction despite some noted areas needing improved understanding of customer needs.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
 

Scalability Issues

Sentiment score
5.3
Cribl is highly scalable, enabling efficient workload distribution and quick deployment, appealing to businesses of all sizes.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
I don't need to talk to a Cribl engineer to connect a new log source.
It is pretty scalable, just in terms of cost.
 

Stability Issues

Sentiment score
5.6
Cribl is stable and reliable, with quick bug resolution and improvements over time despite occasional connectivity issues.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
 

Room For Improvement

Cribl faces compatibility issues, UI limitations, and documentation inconsistencies, requiring enhancements in integration, customization, and data handling.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Perhaps more flexibility in terms of metrics would be helpful.
 

Setup Cost

Cribl offers competitive pricing valued for cost-effectiveness and scalability, though its complex credit system can cause confusion.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
 

Valuable Features

Cribl provides efficient, real-time data transformation and routing, supporting scalability, cost reduction, and rapid integration for enhanced operational efficiency.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
The community on Slack is excellent for solving questions and getting ideas.
 

Categories and Ranking

Cribl
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
15
Ranking in other categories
Log Management (8th), Security Information and Event Management (SIEM) (12th), Observability Pipeline Software (1st)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (17th), AIOps (11th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 0.9%, up from 0.2% compared to the previous year. The mindshare of Sumo Logic Observability is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Joe Cicero - PeerSpot reviewer
Facilitates seamless log integration and reduces data costs with efficient compression
My favorite feature is Cribl Stream. That's probably the only Cribl product I have a lot of experience with, and Cribl Stream makes it very easy to identify where all the customer's log sources are and to quickly connect them to a destination source such as Microsoft Sentinel and Microsoft Azure Data Storage. Cribl Stream does two things: not only does it make it easy to connect one log source or one dataset to multiple storage locations, but it also has compression features, which greatly reduce the storage cost for that data. It strips out and compresses data so that only the absolute information remains and not any duplicates. Dual destination and compression are the two top features.
Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Cribl?
Something that Cribl could do better is processing time. There is not enough customization to improve performance. An example would be with AWS Lambda functions, the way we were doing it before. Th...
What is your primary use case for Cribl?
Our use cases that we are exploring Cribl for right now are for data parsing and data manipulation.
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

Find out what your peers are saying about Cribl vs. Sumo Logic Observability and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.