Find out what your peers are saying about ServiceNow, BMC Helix, IBM and others in Event Monitoring.
| Product | Market Share (%) |
|---|---|
| IBM Tivoli Business Service Manager | 3.8% |
| ServiceNow IT Operations Management | 11.7% |
| OpsRamp | 9.6% |
| Other | 74.9% |
| Product | Market Share (%) |
|---|---|
| Splunk On-Call | 3.6% |
| PagerDuty Operations Cloud | 13.2% |
| Opsgenie | 9.0% |
| Other | 74.2% |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.
Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.
What features enhance Splunk On-Call?Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.
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