Splunk On-Call vs Zabbix comparison

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95% willing to recommend

Splunk On-Call

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Executive Summary

We performed a comparison between Splunk On-Call and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Splunk, SolarWinds and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: October 2026).

IT Alerting and Incident Management

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Helped 918,957 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk On-Call

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (6th)

Zabbix

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (2nd), Cloud Monitoring Software (4th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk On-Call is designed for IT Alerting and Incident Management and holds a mindshare of 4.2%, down 4.6% compared to last year.
Zabbix, on the other hand, focuses on Network Monitoring Software, holds 3.7% mindshare, down 11.3% since last year.

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Splunk On-Call	4.2%
PagerDuty Operations Cloud	7.8%
Opsgenie	5.7%
Other	82.3%

IT Alerting and Incident Management

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	3.7%
SolarWinds NPM	3.7%
NETSCOUT nGeniusONE	2.9%
Other	89.7%

Network Monitoring Software

Featured Reviews

Ramani Happy

Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.

Streamlined incident response has reduced downtime and improved on-call collaboration

A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

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Priya Jaiswar

Developer at a financial services firm with 501-1,000 employees

Unified monitoring has reduced outages and enables proactive fixes with automated remediation

My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The big benefit of using Splunk On-Call is that I know I have a high-performance team, but now I can really measure and prove it."

"We are very satisfied with the tool."

"Splunk On-Call has helped my organization to improve response times, reduce missed alerts, and coordinate teams more efficiently during incidents."

"I would recommend VictorOps for global distributed support teams."

"My VP of Operations is ecstatic about the VictorOps product."

"Since implementing Splunk On-Call, our mean time to acknowledge has dropped significantly, and we have fewer escalations to senior engineering for things that could have been caught earlier."

"Its the best solution of its type out there, you should go for it."

"The alert calling feature is the best because notifications are delivered via phone messages."

More Splunk On-Call pros

"The most valuable feature is the protocol to manage anything."

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

"Zabbix is fully scalable, with no limitations in that regard."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"The pricing of the product is reasonable."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"The calculations part is the most valuable."

More Zabbix pros

Cons

"Another example is that you cannot check the incidents created in VictorOps from the previous Friday."

"The third-party configuration tool could be easier to use."

"We chose to move away from the HP product as far as our monitoring goes and dealing with system-generated alerts, simply because it took too much time and effort to manage the APM platform."

"I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved."

"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"One area for improvement would be enhancing the mobile app experience."

"A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak."

More Splunk On-Call cons

"It could be more stable."

"Zabbix is not easy to configure, and upgrading is also an issue."

"Reporting is weak, if you want something better you must write your own SQL scripts."

"There is a bit of a learning curve during installation."

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"Documentation terminology could be improved."

"It should be easy to modify the front end."

"Zabbix is not suitable for large networks with 1,000+ nodes, due to PHP performance and Web GUI limitations"

More Zabbix cons

Pricing and Cost Advice

"The price of the solution could be less expensive."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"We pay the subscription for support by year."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It is freeware. We still use the free version of Zabbix."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"Its licensing is fair. It seems to be much cheaper than others."

"It is reasonable."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Retailer

18%

Outsourcing Company

10%

Construction Company

Financial Services Firm

Comms Service Provider

12%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	24
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for VictorOps?

I would say it is very affordable. I have compared Splunk On-Call internally with our own homemade solution. I have also compared it with other vendors such as PagerDuty, and it is really affordable.

What needs improvement with VictorOps?

I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved. I have already started to gather metrics from the tool and started to analyze that. I would...

What is your primary use case for VictorOps?

I am currently working with Splunk Cloud, but I could review Splunk Enterprise as well because it is fundamentally the same product but with hosting being on-premises instead. Splunk Enterprise, Sp...

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.

What is your primary use case for Zabbix?

I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.

PagerDuty Operations Cloud vs Splunk On-Call

Comparisons

Compared 14% of the time

Everbridge IT Alerting vs Splunk On-Call

Compared 12% of the time

Opsgenie vs Splunk On-Call

Compared 11% of the time

IBM Cloud Event Management vs Splunk On-Call

Compared 6% of the time

SolarWinds Incident Response vs Splunk On-Call

Compared 3% of the time

More Splunk On-Call Competitors

Nagios XI vs Zabbix

Compared 2% of the time

PRTG Network Monitor vs Zabbix

Compared 2% of the time

Checkmk vs Zabbix

Compared 2% of the time

SolarWinds NPM vs Zabbix

Compared 2% of the time

BMC TrueSight vs Zabbix

Compared 2% of the time

More Zabbix Competitors

Product Reports

Splunk On-Call

Download Splunk On-Call product report

Download Zabbix product report

Also Known As

VictorOps

No data available

Overview

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

IT Alerting and Incident Management