Splunk On-Call vs Zabbix comparison

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Splunk On-Call

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Executive Summary

We performed a comparison between Splunk On-Call and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Splunk, Rootly and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: July 2026).

IT Alerting and Incident Management

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Helped 909,647 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk On-Call

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (10th)

Zabbix

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

109

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk On-Call is designed for IT Alerting and Incident Management and holds a mindshare of 3.4%, down 4.4% compared to last year.
Zabbix, on the other hand, focuses on Network Monitoring Software, holds 3.8% mindshare, down 12.3% since last year.

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Splunk On-Call	3.4%
PagerDuty Operations Cloud	8.3%
Opsgenie	6.2%
Other	82.1%

IT Alerting and Incident Management

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	3.8%
SolarWinds NPM	3.7%
PRTG Network Monitor	2.6%
Other	89.9%

Network Monitoring Software

Featured Reviews

Ramani Happy

Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.

Streamlined incident response has reduced downtime and improved on-call collaboration

A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier."

"The most valuable feature of the solution is helpdesk escalation."

"VictorOps has decreased the meantime to acknowledge an incident management process, our developers can be on-call faster when we are using this solution, and we can fix our incidents much quicker."

"The alert calling feature is the best because notifications are delivered via phone messages."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

"Technical support is an A+ or a 10/10; if I could give an 11/10, I would, and it is what I love about them."

"The big benefit of using Splunk On-Call is that I know I have a high-performance team, but now I can really measure and prove it."

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

More Splunk On-Call pros

"Zabbix is both stable and scalable."

"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"Zabbix allows us to monitor a lot of hardware equipment without any additional cost."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"It monitors almost everything."

"If you’re into the Open Source and freedom principles, don’t mind getting your hands dirty, and have the technical skills, Zabbix is a good choice."

More Zabbix pros

Cons

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"Should have more YouTube webinars."

"The solution can be improved by including a wider list of permissions."

"Another example is that you cannot check the incidents created in VictorOps from the previous Friday."

"The only feature that we are currently waiting on right now is really kind of an annoyance factor: when we get on the timeline on the main dashboard, there’s an ACK All button."

"User management has to be improved and more user types need to be added as there is currently only Admin or User."

"One area for improvement would be enhancing the mobile app experience."

"There could be improvements with communicating an incident or alert."

More Splunk On-Call cons

"Look and feel."

"I am not giving them a higher rating because they don't have analytics."

"The performance reporting could be improved."

"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

"Cloud monitoring can be a bit easier, and the Zabbix dashboard can be developed a little bit more."

"Improvement is needed as per customer requirements."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

More Zabbix cons

Pricing and Cost Advice

"The price of the solution could be less expensive."

"There are no licenses."

"It is reasonable."

"My manager is very happy because it doesn't cost anything."

"This solution is open-source and free to use."

"It is worth every cent to pay or even study to do your own installation."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"Zabbix is a free solution but the support contact costs money."

"It's free software released under the GNU/GPL license."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

10%

Performing Arts

10%

Outsourcing Company

Financial Services Firm

11%

Comms Service Provider

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for VictorOps?

The pricing aspect is per-user licensing, which is standard for this category, making it competitive compared to PagerDuty. In the past, we used PagerDuty, but it is not cheap once you start adding...

What needs improvement with VictorOps?

What is your primary use case for VictorOps?

I have been using Splunk On-Call for nearly about two years. Our main use is incident alerting and on-call scheduling for our engineering and DevOps team. Basically, whenever something goes down, a...

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.

What is your primary use case for Zabbix?

I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.

PagerDuty Operations Cloud vs Splunk On-Call

Comparisons

Compared 18% of the time

Opsgenie vs Splunk On-Call

Compared 18% of the time

Everbridge IT Alerting vs Splunk On-Call

Compared 16% of the time

IBM Cloud Event Management vs Splunk On-Call

Compared 10% of the time

ServiceNow vs Splunk On-Call

Compared 4% of the time

More Splunk On-Call Competitors

Checkmk vs Zabbix

Compared 3% of the time

Nagios XI vs Zabbix

Compared 2% of the time

PRTG Network Monitor vs Zabbix

Compared 2% of the time

Icinga vs Zabbix

Compared 2% of the time

Centreon vs Zabbix

Compared 2% of the time

More Zabbix Competitors

Product Reports

Splunk On-Call

Download Splunk On-Call product report

Download Zabbix product report

Also Known As

VictorOps

No data available

Overview

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

IT Alerting and Incident Management