Everbridge IT Alerting vs Splunk On-Call comparison

Everbridge and Splunk are both solutions in the IT Alerting and Incident Management category. Everbridge is ranked #7 with an average rating of 8.0, while Splunk is ranked #12. Everbridge holds a 7.8% mindshare in IMS, compared to Splunk’s 4.3% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 81% of Splunk users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

876 Views
521 Comparison Views

100% willing to recommend

Splunk On-Call

Read 10 Splunk On-Call reviews

542 Views
408 Comparison Views

81% willing to recommend

Everbridge IT Alerting

Splunk On-Call

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Everbridge IT Alerting and Splunk On-Call compete in IT alerting and incident management. Based on feedback, Everbridge IT Alerting is favorable in support and pricing, while Splunk On-Call is regarded as more feature-rich.

Features: Everbridge IT Alerting includes robust communication, multi-channel integration, and real-time notification. Splunk On-Call offers automated scheduling, real-time collaboration, and advanced incident management.

Room for Improvement: Everbridge IT Alerting could enhance its feature set, simplify its integration capabilities, and improve scalability for larger organizations. Splunk On-Call may benefit from reducing deployment complexity, enhancing user interface intuitiveness, and offering more flexible support options.

Ease of Deployment and Customer Service: Everbridge IT Alerting provides a straightforward setup and responsive support ideal for any business size. Splunk On-Call's deployment requires more complexity but suits enterprises needing deep incident management functionalities.

Pricing and ROI: Everbridge IT Alerting tends to be cost-effective with lower initial setup costs and offers substantial ROI through efficient alerting. Splunk On-Call's higher pricing is justified by its comprehensive feature set, offering long-term ROI in streamlined operations.

To learn more, read our detailed Everbridge IT Alerting vs. Splunk On-Call Report (Updated: June 2025).

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Ranking in IT Alerting and Incident Management

7th

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk On-Call

Ranking in IT Alerting and Incident Management

12th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 7.8%, down from 9.5% compared to the previous year. The mindshare of Splunk On-Call is 4.3%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management

Featured Reviews

reviewer2405115

Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees

Provides good detection and escalation features to reduce downtime

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing specific situations. When we did the analysis, Everbridge IT Alerting was one of the main products in the markets adapted to our organization's expectations. Currently, we are using it for a different aspect. Overall, the solution gives a better understanding of the incident response aspect. It helps manage that kind of situation. The solution's detection and escalation features are crucial in reducing downtime. The solution's automation capabilities help quickly identify the right members and skills. Everbridge IT Alerting is deployed on the cloud in our organization. We tried to make the solution more independent. However, we tried one or two integrations, and they went well. You need to have the right skills to integrate the solution with other tools. I would recommend the solution to other users based on their industry and business requirements. Overall, I rate the solution an eight out of ten.

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Wojtek Witowski

Product Owner at Danske Bank

Allows us to create flexible schedules for on-call rotations

For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that. They had some sort of internal chat functionality where if we got an alert, we could write to somebody else and ask them for help, but that was super cumbersome. There could be improvements with communicating an incident or alert. Imagine you call the help desk and you say that your computer is broken and then they say, "Actually, the internet is broken, so let us forward your alerts to the network people." And the network people say, "Actually, the electricity is the problem, so let us forward it to the electricity people." Basically, you could send the alert between the support teams inside the company.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list."

"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster."

"The email integration, the ability to launch from other programs using email triggers, was the primary reason we got the solution and it's been really helpful"

"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""

"The response time is real-time alerting. It is very helpful, because it makes things a lot easier. All we have to do is put a circle around a geo-fence and shoot off a message."

"The rules option has been helpful, as we can adjust the conditions in the template."

"It's a lot easier to create and manage schedules, especially in comparison to the on-call scheduling creation in ServiceNow. That has always been something of a bear to operate. We've found it's a lot simpler in Everbridge."

"The most valuable feature is the support calendars."

More Everbridge IT Alerting pros

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."

"The alert calling feature is the best because notifications are delivered via phone messages."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

"The most valuable feature of the solution is helpdesk escalation."

Cons

"I would like to have a little bit more flexibility in the member portal."

"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."

"The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."

"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day."

"Their integration capabilities are still progressing, but not quite where we'd like to see them yet. They're moving there with that orchestration capability where they're seeing the potential of an API-first mentality. So instead of trying to build custom connections into everything, you open up APIs to allow other systems to talk to IT Alerting and allow IT Alerting to talk to other systems. There is room for improvement, but they get it."

"Explanations are limited to 500 characters in description fields."

"The company would like to have super detailed analytics, as we integrate this with our security software."

"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."

More Everbridge IT Alerting cons

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"The third-party configuration tool could be easier to use."

"Should have more YouTube webinars."

"There could be improvements with communicating an incident or alert."

"The solution can be improved by including a wider list of permissions."

Pricing and Cost Advice

"The pricing was under $25 a month per user. We had about 1,000 defined users."

"The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting."

"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting."

"Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."

"As far as I'm aware, there are no costs beyond the standard licensing fees."

"They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function."

"The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market."

"It saves us a lot of time."

More Everbridge IT Alerting pricing and cost advice

"The price of the solution could be less expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Computer Software Company

34%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

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What advice do you have for others considering Everbridge IT Alerting?

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Comparisons

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Compared 17% of the time

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Compared 15% of the time

OnSolve Platform for Critical Event Management vs Everbridge IT Alerting

Compared 11% of the time

Opsgenie vs Everbridge IT Alerting

Compared 10% of the time

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PagerDuty Operations Cloud vs Splunk On-Call

Compared 41% of the time

Opsgenie vs Splunk On-Call

Compared 40% of the time

ServiceNow vs Splunk On-Call

Compared 10% of the time

SolarWinds Web Help Desk vs Splunk On-Call

Compared 9% of the time

More Splunk On-Call Competitors

Product Reports

Buyer's Guide

Everbridge IT Alerting

June 2025

Download Everbridge IT Alerting product report

Buyer's Guide

Splunk On-Call

June 2025

Download Splunk On-Call product report

Also Known As

No data available

VictorOps

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

June 2025

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