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IBM Security Identity Governance and Intelligence vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Identity Gover...
Ranking in User Provisioning Software
15th
Ranking in Identity Management (IM)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
One Identity Manager
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
169
Ranking in other categories
Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of IBM Security Identity Governance and Intelligence is 2.9%, up from 1.9% compared to the previous year. The mindshare of One Identity Manager is 9.5%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager9.5%
IBM Security Identity Governance and Intelligence2.9%
Other87.6%
User Provisioning Software
 

Featured Reviews

reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"It's very flexible."
"The most valuable features of this solution are its handling and that it is easy to maintain and manage the data."
"The best features of One Identity Manager are the synchronization project, the mapping, onboarding using CSV, and the designer tool which allows us to write our own custom workflows."
"One Identity Manager helps achieve an identity-centric Zero Trust model."
"Now, we get data from HR when a new hire begins and we have the user account, mailbox, and default permissions for the organization available approximately two hours later."
"One Identity Manager stands out for its modular design, allowing us to easily customize it with specific components, and its flexibility to handle any identity and access management scenario we encounter."
"The value gained by taking control of your access data and walking the path towards governance is immense and the progress we made inspired me to pursue a career helping other companies achieve the same success."
 

Cons

"I think improvements could be made in the self service center, making it easier for the user to understand."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
"The solution is also a bit pricey for the Nigeria region."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"Their support is inadequate."
"It is a large solution where you need to learn how to work in a certain way for it to provide the best benefit."
"High pricing remains a notable drawback, driving potential clients towards alternate IAM solutions."
"They should publish more development documents to help users of One Identity Manager, as there are limited resources available."
"There are some good things about the policy and role management features, but you can't really use them to their full potential."
"The main functionality that I expect from One Identity Manager is to include more possibilities to use a custom interface and a more user-friendly interface, as this is one of the major topics."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
 

Pricing and Cost Advice

"I would rate the price eight out of 10, with 10 as the best value for money."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"One Identity Manager's pricing is competitive and in line with what other companies offer."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"The licensing cost is per user."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
"One Identity Manager is fairly priced."
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Top Industries

By visitors reading reviews
Construction Company
15%
Government
12%
Financial Services Firm
12%
Computer Software Company
10%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise32
Large Enterprise111
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing of One Identity Manager are reasonable considering the features and capabilities it offers for enterprise use.
What needs improvement with One Identity Manager?
One Identity Manager would benefit from enhancements in flow customization and faster performance in large environments to make it more efficient. Overall, it is a strong solution with great potent...
 

Also Known As

IGI, IBM Security Identity Manager, ISIM
Quest One Identity Manager
 

Overview

 

Sample Customers

E.ON Global Commodities
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about IBM Security Identity Governance and Intelligence vs. One Identity Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.