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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (15th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 19.4%, down 25.8% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.9% mindshare, up 1.9% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)19.4%
Aruba ClearPass18.5%
Fortinet FortiNAC14.5%
Other47.6%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.9%
SailPoint Identity Security Cloud19.3%
One Identity Manager9.5%
Other68.3%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is good integration with third-party systems like antivirus patch management, MDM."
"The most valuable feature is network access control for the users coming into the network, which allows us to know who is in the network at any given time."
"The features that do work, work well, and we use it on a daily basis."
"The product is stable."
"The valuable feature of the solution lies in its integration capabilities with other applications."
"We find Cisco to be innovative and to offer good products."
"The solution is very reliable."
"The solution is great for establishing trust for every access request no matter where it comes from."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"I would rate the price eight out of 10, with 10 as the best value for money."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"Lifecycle management, governance and documentation."
 

Cons

"The UI and UX could be more seamless and easier to use."
"Security is something we need, but I don't think that there is a return on investment. It causes more delays to the regular workflow."
"The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before."
"Technical support is horrible. If we call and ask them for help, their first response is always that we should upgrade."
"We do tend to run into a lot of issues with ISE when it comes to bugs."
"If I was going to improve anything, it would be the ease of migration. It's really difficult at the moment if you're looking to upgrade ISE 2.1 and you want to go to ISE 3.1 or 3.2, that whole upgrade path and, particularly, the licensing is quite a minefield to sort out."
"The intuitiveness of the user interface could be improved."
"I would say Cisco's support has been getting worse."
"Self service center is not always easy to understand."
"The solution is also a bit pricey for the Nigeria region."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"The solution is a bit pricey for some regions."
 

Pricing and Cost Advice

"I get very good pricing from Cisco, so I don't have a problem with that. I also don't have a problem with licensing because we get enterprise or global licensing."
"The pricing is complicated."
"Cybersecurity resilience has been very important to our organization and has been a big factor. We've had issues in the past, but one of the things I like about ISE is its logging features. Security wise or information wise, it really has been a powerful tool."
"It has a fair price. It is better than it was before."
"In terms of the licensing and the pricing structure of the Cisco Identity Services Engine, there's been a huge advantage to our clients recently with the advent of the enterprise agreement."
"There are other cheaper options available."
"Cisco is moving towards a subscription service, which would mean additional costs."
"Our customers pay for the license of Cisco ISE (Identity Services Engine). They have an annual subscription, rather than a monthly subscription."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Construction Company
15%
Government
12%
Financial Services Firm
12%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: May 2026.
893,311 professionals have used our research since 2012.