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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
142
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (13th), Identity Management (IM) (28th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 25.8%, down 31.3% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 1.6% mindshare, down 2.0% since last year.
Network Access Control (NAC)
User Provisioning Software
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
Siraz Shaik - PeerSpot reviewer
Clear evaluation and life cycle management; service center could be more user friendly
Our primary use case is for publishing and our customer has somewhere between 3,000-4,000 users. We're partners with IBM and I work as a security consultant.  This solution has a very good dashboard and the documentation is also very good. Life cycle management and governance are also good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"The solution offers automation and real-time visibility, which aids in monitoring and troubleshooting issues with endpoints."
"The best features are the scalability and the license structure."
"My team has gained a lot from Cisco ISE as it does also provide automation, which is a big asset in the eighth hour. After setting it up, it took a lot of the weight off in many ways. We have a co-worker, who we call the ISE Master because he's in charge of the ISE configurations. He's able to save a lot of time by being able to monitor everything from there. So it did take off a lot of time that we would waste by going individually to that different device and trying to figure out what was wrong."
"It provides client provisions and profiling as well as guest access."
"For guests we give them limited access to the internet when they come in so that access has been useful. Previously, we just used to give them the APN key which they would leave with. Now, we give them credentials to use that are for a limited period of time."
"The first benefit is that we can implement zero trust architecture because of Cisco ISE. I can assure my CISO in my company that my network is such that nobody can just bring in their laptop, desktop, or any sort of mobile device and can directly get connected to my network. That is a benefit that I can only allow people who I trust on the network."
"The most valuable feature is the integration with StealthWatch and DNA as one fabric."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"I would like to see them simplify the dashboard. It's very configurable, but, at the same time, it's not easy to maneuver through it. They should "Merakify" it."
"They should improve their licensing. Licensing is always trouble with Cisco, and Cisco Identity Services Engine is no different. The way the product is licensed could be improved."
"They should improve the documentation. There tends to be a lot of old text, or the new things aren't always up to what's been released on the code, and sometimes the documentation is inconsistent."
"I'd like to see the logging be a bit more robust in terms of what it has baked in. If I want to do any in-depth searching, I have to export all the logs to an external platform like Elastic or LogRhythm and then parse through them myself. It would be nice if I could find what I want, when I want it, on the platform itself."
"It could be less monolithic. It's one huge application, and it does everything under the sun, so it's hard to deal with and upgrade and manage."
"The pricing and licensing structure are not ideal for customers."
"Segmentation can be improved."
"Troubleshooting and multi-ISE can be challenging with the solution."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
 

Pricing and Cost Advice

"The licensing is subscription-based and based on the user account."
"Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system."
"There is a license to use this solution and the price is reasonable."
"The pricing is complicated."
"The SMARTnet technical support is available at an additional cost."
"That's where things got a bit more complicated. Previously, it was a one-time purchase and we just had to renew support. These days, there's a subscription model, which is supposed to be easier and cheaper as well, but it's more pricey"
"It's an expensive solution when compared to other vendors."
"Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Financial Services Firm
23%
Government
15%
Computer Software Company
13%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: April 2025.
849,686 professionals have used our research since 2012.