We performed a comparison between ForgeRock and IBM Security Identity Governance and Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."Omada offers a technical solution that addresses both our needs."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The administrative features and SoD are valuable."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"I like the intelligent authentication feature."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The most valuable features of ForgeRock are social login and data protection."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Easy to customize and adaptable to any environment."
"The product is easy to set up."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
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"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The reporting and importing have room for improvement."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The solution should be made more agile for customers to own or configure."
"I would like to search on date fields, which is not possible now."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The identity management model needs a bit of improvement."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They should improve the solution by include reporting."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
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ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Security Identity Governance and Intelligence is ranked 20th in Identity Management (IM) with 2 reviews. ForgeRock is rated 8.0, while IBM Security Identity Governance and Intelligence is rated 7.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Security Identity Governance and Intelligence writes "We use the solution to ensure organizations conform to industry base certifications and best practices". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas IBM Security Identity Governance and Intelligence is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, Saviynt, CyberArk Privileged Access Manager and Cisco ISE (Identity Services Engine).
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
