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IBM Resilient vs Secureworks Red Cloak Threat Detection and Response [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (4th), Security Orchestration Automation and Response (SOAR) (17th)
Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
reviewer1646754 - PeerSpot reviewer
Solutions Architect at a computer software company with 51-200 employees
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UBA, User Behavior Analytics, is very good."
"The solution is easy to use."
"It is a stable solution...It is a scalable solution."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's really simple and has a flexible interface."
"The solution is simple to use and to integrate with IBM QRadar."
"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
 

Cons

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient could integrate better with my tools."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The integration could be improved so that it is easy to integrate with other solutions."
"The response time of the support is an area of concern where improvements are required."
"IBM Resilient is quite complex, including its configuration."
"The product must provide more integration with other tools."
"There are some automated network response portions that we want to turn up."
 

Pricing and Cost Advice

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"We could create unlimited users using the license we had purchased."
"Pricing for the solution is good, in my opinion."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Comms Service Provider
8%
Computer Software Company
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
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Also Known As

No data available
Red Cloak Threat Detection and Response, Red Cloak TDR
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Ricoh
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