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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (5th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"The initial setup is pretty straightforward."
"I like its reporting."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"The portal is easy to use and manage."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
 

Cons

"There are some automated network response portions that we want to turn up."
"The application control can be improved. It should also have an automatic update of the agents."
"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"I would personally give the tech support a rating of seven out of ten."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"The initial setup is complex."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"It's reasonable in price"
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The product is quite reasonable."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"Carbon Black provides competitive pricing."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Non Profit
8%
Manufacturing Company
8%
Legal Firm
6%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Ricoh
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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