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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Security Incident Response (4th), Endpoint Detection and Response (EDR) (28th), Ransomware Protection (8th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Solutions Architect at a computer software company with 51-200 employees
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use, the dashboards are good, the reports are good, and it is just simple from a deployment standpoint - that was easy."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"The product itself works quite well, it's pretty intuitive, but there is so much more data and capabilities at your fingertips."
"Using Open API, we were able to freely perform the necessary integration with our other security solutions."
"It has improved the number of alerts or the number of threat events that we are able to recognize in our environment, and it also highlights the usage of potentially unwanted programs, so these are the ways in which it highlighted the possible vectors through which we can have an incident happening in our environment."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"The product is very smooth and pretty simple."
"The security, specifically the endpoint security that the solution provides, is its most valuable aspect."
 

Cons

"There are some automated network response portions that we want to turn up."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"The endpoint machines need improvement."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"Sometimes the solution blocks items that were previously approved and we don't know why."
"The pricing could always be a bit better. They could work to make it less expensive."
"The initial setup is complex."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
 

Pricing and Cost Advice

Information not available
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"The price for the solution is completely at government level, meaning one which is very high."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The platform is expensive."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"The license is annual. It's a standard license."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Ricoh
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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