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IBM MaaS360 vs Prisma Access by Palo Alto Networks comparison

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Executive Summary

We performed a comparison between IBM MaaS360 and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM MaaS360 vs. Prisma Access by Palo Alto Networks report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices).""Remote enablement feature and access to internal resources on the VPN.""My customers value the ability to control all their devices from a central point in IBM MaaS360.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package.""We've found the scalability to be very good.""The solution is easy to implement.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."

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"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place.""The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection.""I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time.""The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats.""There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable.""It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443.""Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

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Cons
"The user interface could definitely use some improvement.""IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.""The reporting and alerting could be improved.""The user experience really isn't so good.""The price could be lower.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers.""The look needs to be updated and it could be simpler to use."

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"There can be some latency issues with the solution that should be improved.""When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem.""Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance.""The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon.""It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience.""We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."

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Pricing and Cost Advice
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "Prisma Access is a little bit expensive."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • "The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
  • "It's pricey, it's not cheap. But you get what you pay for."
  • "The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
  • "Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
  • "The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
  • "It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer:We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer:Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize… more »
    Top Answer:I'm not involved on the financial side, but I believe the solution is costly.
    Ranking
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    6,463
    Comparisons
    5,101
    Reviews
    13
    Average Words per Review
    524
    Rating
    7.7
    Views
    25,366
    Comparisons
    18,652
    Reviews
    16
    Average Words per Review
    1,409
    Rating
    8.3
    Comparisons
    Also Known As
    Fiberlink MaaS360, MaaS360
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
    Learn More
    Overview

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Offer
    Learn more about IBM MaaS360
    Learn more about Prisma Access by Palo Alto Networks
    Sample Customers
    Bancroft, Garuda Indonesia
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    REVIEWERS
    Comms Service Provider38%
    Healthcare Company13%
    Energy/Utilities Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government13%
    Comms Service Provider10%
    Construction Company6%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm15%
    Political Organization8%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business13%
    Midsize Enterprise35%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Enterprise Mobility Management (EMM)
    September 2022
    Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: September 2022.
    635,987 professionals have used our research since 2012.

    IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 15 reviews. IBM MaaS360 is rated 7.8, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl and Jamf Pro, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Prisma SD-WAN and Microsoft Azure VPN Gateway.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.