We performed a comparison between IBM MaaS360 and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The solution is stable."
"Stable solution at a good price."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The solution is quite stable."
"We've found the scalability to be very good."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The implementation phase of IBM MaaS360 was pretty easy."
"Its frontend is user-friendly. It is easy to use for us."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"Prisma Access by Palo Alto Networks is a seamless solution."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"It would be better if they can reduce the cost of the license."
"It would be helpful if there was proactive remediation."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"User interface is basic and not very intuitive."
"Local technical support would be helpful."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The look needs to be updated and it could be simpler to use."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The user interface could definitely use some improvement."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"The price can be reduced to make it more competitive."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
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IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 57 reviews. IBM MaaS360 is rated 7.8, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and JumpCloud, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cisco AnyConnect Secure Mobility Client.
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