We performed a comparison between IBM MaaS360 and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"Technical support, in general, has been quite helpful."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"It is a very stable and scalable cloud-only solution."
"It's easy to manage."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The solution is quite stable."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"Remote enablement feature and access to internal resources on the VPN."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"It is a stable solution."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"It needs certificate provisioning for S/MIME purposes."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"There needs to be more support for Mac operating systems."
"There are a couple of issues with stability."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"It would be ideal to add support for the distribution of windows.exe applications."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"Local technical support would be helpful."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"The interface is complicated and not very easy to use."
"UI needs an upgrade, feels very outdated."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"MobileIron UEM could improve the monitoring of devices."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Ivanti Neurons for MDM is ranked 5th in UEM (Unified Endpoint Management) with 5 reviews. IBM MaaS360 is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Sophos Mobile, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, ManageEngine Endpoint Central and Matrix42 Enterprise Mobility Management. See our IBM MaaS360 vs. Ivanti Neurons for MDM report.
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