


SentinelOne Singularity Complete and Huntress Managed EDR compete in the cybersecurity endpoint protection category. SentinelOne appears to have an edge in automated threat response due to its advanced machine learning and behavior analysis features, while Huntress is favored for its 24/7 human-led threat analysis team and ease of use.
Features: SentinelOne Singularity Complete offers a comprehensive feature set with robust rollback functionality, machine learning capabilities, and advanced behavior analysis, which together strengthen defense against ransomware and ensure precise threat detection. Huntress Managed EDR excels with its 24/7 SOC, effective threat-hunting features, and user-friendly deployment process that enhances immediate operational capabilities for users.
Room for Improvement: SentinelOne users have noted areas for optimization, including enhanced reporting capabilities, minimizing false positives, and improving Active Directory integration. Huntress Managed EDR could improve by extending API integration for reporting, deploying more intuitive dashboards, and expanding support for Mac OS environments.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete provides flexible deployment options across public, private, hybrid clouds, and on-premises environments with commendable technical support, though response times are inconsistent. Huntress Managed EDR is praised for its deployment flexibility and seamless setup across diverse environments, backed by a proactive and responsive customer service team.
Pricing and ROI: SentinelOne is viewed as a premium solution with higher costs that reflect its extensive features, recognized for reducing incident response times. It is often seen as pricey compared to competitors like CrowdStrike. Huntress Managed EDR is competitively priced, offering excellent value for small to medium enterprises with flexibility in pricing and a strong ROI reflected in user satisfaction.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
SentinelOne Singularity Complete is very scalable for our needs.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Providing a single pane of visibility for the end user would be beneficial.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Mindshare (%) |
|---|---|
| SentinelOne Singularity Complete | 5.0% |
| Huntress Managed EDR | 3.3% |
| Cortex XDR by Palo Alto Networks | 3.4% |
| Other | 88.3% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 93 |
| Midsize Enterprise | 48 |
| Large Enterprise | 78 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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