Sophos MDR and Huntress Managed EDR compete in the cybersecurity space, offering managed detection and response services. Sophos appears to have the upper hand in terms of integration and scalability, while Huntress stands out for its proactive threat detection and remediation abilities.
Features: Sophos MDR provides features such as seamless integration with firewalls and workstations, centralized management, and rapid response capabilities. Additionally, it offers synchronized security systems that can isolate compromised workstations. Huntress Managed EDR is known for its proactive threat detection, automated remediation, and human-curated alerts, providing significant value, especially in enhancing endpoint security.
Room for Improvement: Sophos MDR users have identified the need for better integration with MDM solutions, improved zero trust features, and more comprehensive reporting. Additionally, pricing and support response times require enhancement. Huntress could improve with API enhancements for reporting, network traffic monitoring capabilities, and a more expansive feature set akin to XDR, along with improved security tool integration.
Ease of Deployment and Customer Service: Sophos MDR is deployable across various environments, including hybrid, public, and private clouds, and benefits from a global technical support network. Huntress Managed EDR is also deployable in multiple cloud environments and is praised for its customer service, though it suggests improvements in response time.
Pricing and ROI: Sophos MDR varies its pricing based on engagement levels, which some find expensive, but it offers scalability allowing small businesses to access enterprise-level security. Huntress Managed EDR provides competitive and transparent pricing, offering comprehensive protection at a reasonable cost for small and medium-sized businesses. Both products are noted for providing good ROI, as users mention cost savings and enhanced security postures.
It allows them to have access to a SOC-like service without the associated costs.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
Sophos MDR seems to have no limitations on scalability.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
I would rate the stability as very reliable.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
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