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Darktrace vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.4
SentinelOne Singularity Complete enhances efficiency, reduces costs, and improves security, delivering strong ROI and positive organizational impact.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
7.2
SentinelOne Singularity Complete's support is praised for quick, knowledgeable assistance but could benefit from more transparent communication.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
Works at a tech vendor with 1,001-5,000 employees
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
8.0
SentinelOne Singularity Complete is highly adaptable, seamlessly scaling across environments and platforms, despite minor auto-update challenges.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
Works at a tech vendor with 1,001-5,000 employees
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, reliability, minimal resource impact, and high user ratings despite occasional compatibility issues.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
Works at a tech vendor with 1,001-5,000 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
SentinelOne Singularity Complete needs interface, affordability, and feature improvements, including better updates, automation, and third-party integration.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Works at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
SentinelOne Singularity Complete is competitively priced, offering value and potential discounts, though pricing can vary by features and commitments.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
SentinelOne Singularity Complete offers advanced ransomware protection, AI-driven threat detection, cross-platform support, and offline operation enhancing security and efficiency.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
6th
Ranking in AI Observability
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th)
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
3rd
Ranking in AI Observability
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 6.3%, down from 9.6% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.7%
Darktrace6.3%
Other88.0%
Extended Detection and Response (XDR)
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
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Answers from the Community

NC
Content Manager at PeerSpot
Mar 23, 2022
Mar 23, 2022
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature ...
2 out of 7 answers
Janet Staver - PeerSpot reviewer
Tech Blogger
Oct 28, 2021
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature Darktrace has to its name is its use of artificial intelligence for cybersecurity and machine learning capabilities. Darktrace is able to successfully detect threats over networks before it's even possible for them to spread. In addition, it notifies you with all the threat details. Although Darktrace is geared toward smaller-sized organizations, it does come with a hefty cost. The cost increases as the number of products that need to be monitored increases. SentinelOne is a great product and effective for mitigating threats. It allows you to have granular control over your environments and your endpoints. SentinelOne has a central management console. It also provides insight into lateral movement threats, by gathering data from anything that happens to be related to the security of an endpoint. Another SentinelOne feature that’s fantastic is their one-click automation remediation, along with rollback for restoring an endpoint, which can often be very helpful. SentinelOne is also known for its ability to decrease incident response time and has deep visibility that comes in handy quite often. However, the dashboard design isn’t wonderful. In contrast to Darktrace though, SentinelOne is efficient because minimal administrative support is required, and it offers a lot for a solution that is cost-effective. Conclusion While both SentinelOne and Darktrace boast many beneficial features, one outweighs the other when it comes to price. If Darktrace is within your budget, I would recommend it. But if not, SentinelOne is a great solution that makes a lot of sense.
ITSecuri7cfd - PeerSpot reviewer
IT Security Coordinator at a healthcare company with 10,001+ employees
Nov 5, 2021
An easy answer for me - pretty much exactly what @Janet Staver described.  DT was a good east-west network traffic tool that could tell you all about communications between systems (think NDR) but limited capacity, expensive boxes, that we outgrew.  S1 is an endpoint tool with deep inspection, a central console, and is cost-effective.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
What is your experience regarding pricing and costs for SentinelOne Singularity?
SentinelOne Singularity Complete is not expensive; they are very aggressive when it comes to price points.Compared to Microsoft and other competing solutions, SentinelOne Singularity Complete is ve...
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Darktrace vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.