CrowdStrike Falcon Complete and Huntress Managed EDR are two leading products in the endpoint security category, each bringing unique strengths to the table. CrowdStrike appears to have an edge with its comprehensive security features and robust threat detection capabilities, primarily driven by AI and machine learning.
Features: CrowdStrike Falcon Complete offers advanced AI and machine learning technologies, real-time threat detection, and response without requiring significant user intervention. Additionally, it integrates robust threat intelligence with deep inspection capabilities. Huntress Managed EDR excels with threat-hunting expertise and a 24/7 SOC service, providing proactive security issue identification and response, especially valuable for smaller organizations.
Room for Improvement: CrowdStrike Falcon Complete could enhance its integration with other security solutions and improve its reporting features for user-friendliness. Meanwhile, Huntress Managed EDR would benefit from expanding its API capabilities and integration scope, particularly with other endpoint protection platforms, alongside better reporting options and user interface improvements.
Ease of Deployment and Customer Service: Deployment flexibility is strong with both CrowdStrike Falcon Complete and Huntress Managed EDR across public, private, and hybrid cloud models. CrowdStrike's customer support receives positive feedback for its responsiveness, with some suggestions for improving language support and quicker resolutions. Huntress's support is also well-regarded, offering prompt assistance though it occasionally faces criticism for response times.
Pricing and ROI: CrowdStrike Falcon Complete is viewed as relatively costly but is justified by users for its comprehensive security features and robust ROI due to effective incident prevention. Huntress Managed EDR is generally seen as cost-effective, presenting good value for money, especially for smaller businesses. The overall affordability makes Huntress a standout option compared to CrowdStrike in terms of pricing.
it could be quicker
The L1 engineer should be more technical to improve the support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
Once all objectives were met, the solution proved to be fully scalable.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 10.8% |
| Huntress Managed EDR | 9.9% |
| Other | 79.3% |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 17 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 1 |
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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