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Huawei eSight vs Spiceworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huawei eSight
Ranking in IT Infrastructure Monitoring
57th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (16th)
Spiceworks
Ranking in IT Infrastructure Monitoring
45th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Asset Management (12th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Spiceworks0.7%
Huawei eSight0.9%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use this solution to monitor our sales."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"The most important features are alarm management and the visualization of the health of our network devices."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"Technical support is good from Huawei."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."
"Considering the fact that this is a free product, all you can get from this software is improvement in the way your organization operates and how your clients perceive you."
"It's a pretty good product, I like it, and it's given me some fairly valuable information that I've needed on a couple of occasions that no other product would present to me."
"Spiceworks managed all tasks of the company on a daily routine, helping track priorities, knowledge base, and manage the incoming tickets from customers and inside projects, giving the employees one place to observe the correct state of the company productivity."
"The nice thing about Spiceworks is always it's free."
"Its perfect for a start-up/small/medium company where you are trying to get the most out of a software package with as little cost as possible; and how can you go wrong with a free, stable and very useful software?"
"Tickets by e-mail, with actions by hastag."
"Ticketing works really well."
"The capabilities, ease of use and price point (free) made Spiceworks the obvious choice for us."
 

Cons

"The price is very expensive."
"The variety of license types should be made simpler as, at present, it is complex."
"Technical support for the solution is not so good."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"The price could be less costly."
"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."
"It is not a very flexible product. We cannot change much from our side."
"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."
"The stability is lacking; we have to restart the software about one or two times a week."
"Only issue was with scalability. After some time, as the back-end DB grew bigger, the solution started to perform slower."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"I think its monitoring tools could use some improvement."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"It's got great potential, but too many security and resource issues."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"I think troubleshooting errors became the most frustrating part since it is free; you can’t complain."
 

Pricing and Cost Advice

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"The price is very expensive."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"The solution’s pricing is reasonable."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"The product is free! Get it now."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"It's free."
"The tool is cheap."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
9%
Manufacturing Company
9%
Construction Company
9%
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
 

Overview

 

Sample Customers

Marina Bay, CITIC Pacific Mining
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Huawei eSight vs. Spiceworks and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.