Huawei eSight vs Spiceworks comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Huawei eSight compete in the IT management solutions category with Spiceworks having an advantage due to its free model and robust community support while Huawei eSight is distinguished by its detailed network infrastructure management capabilities.

Features: Spiceworks offers a free service desk and inventory system with flexible ticketing and reporting. It includes remote monitoring and active directory integration, making it suitable for managing IT inventories. Huawei eSight excels in detailed monitoring, especially for Huawei devices, and provides comprehensive storage and resource management.

Room for Improvement: Spiceworks could enhance its monitoring, ticketing system, and network scanning while addressing performance in larger environments. Huawei eSight might improve automation and third-party integration and offer better flexibility in monitoring non-Huawei devices. Spiceworks' non-agent-based design presents limitations, and eSight's adaptability is confined, restricting device support.

Ease of Deployment and Customer Service: Spiceworks supports cloud and on-premises deployment, empowered by its community with limited formal service. Huawei eSight generally requires on-premises deployment with less adaptable support but benefits from professional technical support.

Pricing and ROI: Spiceworks offers optimal ROI with no cost, suitable for budget-conscious businesses. Huawei eSight, though higher in cost, offers competitive pricing among enterprise solutions but faces complexity in licensing, providing significant value for larger networks.

To learn more, read our detailed Huawei eSight vs. Spiceworks Report (Updated: April 2026).

Huawei eSight vs. Spiceworks

April 2026

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Helped 886,510 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (10th)

Spiceworks

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (10th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of Spiceworks is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Huawei eSight	0.8%
Spiceworks	0.6%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is good from Huawei."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"We use this solution to monitor our sales."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"We have found the product to be stable and reliable."

"The most important features are alarm management and the visualization of the health of our network devices."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

More Huawei eSight pros

"Considering this is AdWare this is a very good product with all the right tools for a medium sized IT department."

"Spiceworks is generic and free."

"The customization of the service desk; we set it up for use by different departments that had specific tracking needs and were able to meet those needs."

"Customer Service: Pretty good, but some issues were unresolvable."

"It has increased the productivity of our IT department by speeding up service requests and managing and organizing them."

"If you are a small – medium sized business you cannot go wrong with using Spiceworks to help you provide an A+ IT support as it is free."

"The nice thing about Spiceworks is always it's free."

"The software is cloud-based, so I do not need to store any data locally."

More Spiceworks pros

Cons

"The price is very expensive."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The price could be less costly."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"Something that could be improved is the lack of integration with Cisco switches."

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."

More Huawei eSight cons

"The main issue we had with the Spiceworks was always performance related."

"It would be nice to connect multi Spiceworks servers together to get all of the information across different sites."

"On larger networks, performance can be slow."

"Attachment handling within a ticket could be improved; only one item can be attached at a time unless email is used."

"I think troubleshooting errors became the most frustrating part since it is free; you can’t complain."

"Deployment is easy but getting the full details on every networked component can be a challenge."

"Right now, if you have >2000 endpoints in Spiceworks, you will probably hate using it just because it's so bogged down."

"The only issue encountered was setting up the email server information."

More Spiceworks cons

Pricing and Cost Advice

"The solution’s pricing is reasonable."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The price is very expensive."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"It's free."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"The tool is cheap."

"The product is free! Get it now."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Construction Company

12%

Computer Software Company

11%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What advice do you have for others considering Huawei eSight?

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

What is your primary use case for Spiceworks?

If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.

What advice do you have for others considering Spiceworks?

It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...

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Product Reports

Network Management Applications

March 2026

Download Huawei eSight product report

Download Spiceworks product report

March 2026

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Marina Bay, CITIC Pacific Mining

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino