Huawei eSight vs Spiceworks comparison

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Huawei eSight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Huawei eSight compete in the IT management solutions category with Spiceworks having an advantage due to its free model and robust community support while Huawei eSight is distinguished by its detailed network infrastructure management capabilities.

Features: Spiceworks offers a free service desk and inventory system with flexible ticketing and reporting. It includes remote monitoring and active directory integration, making it suitable for managing IT inventories. Huawei eSight excels in detailed monitoring, especially for Huawei devices, and provides comprehensive storage and resource management.

Room for Improvement: Spiceworks could enhance its monitoring, ticketing system, and network scanning while addressing performance in larger environments. Huawei eSight might improve automation and third-party integration and offer better flexibility in monitoring non-Huawei devices. Spiceworks' non-agent-based design presents limitations, and eSight's adaptability is confined, restricting device support.

Ease of Deployment and Customer Service: Spiceworks supports cloud and on-premises deployment, empowered by its community with limited formal service. Huawei eSight generally requires on-premises deployment with less adaptable support but benefits from professional technical support.

Pricing and ROI: Spiceworks offers optimal ROI with no cost, suitable for budget-conscious businesses. Huawei eSight, though higher in cost, offers competitive pricing among enterprise solutions but faces complexity in licensing, providing significant value for larger networks.

To learn more, read our detailed Huawei eSight vs. Spiceworks Report (Updated: June 2025).

Huawei eSight vs. Spiceworks

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

39th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

Spiceworks

Ranking in IT Infrastructure Monitoring

46th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (12th)

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of Spiceworks is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"The most important features are alarm management and the visualization of the health of our network devices."

"We can scale the solution."

More Huawei eSight pros

"Tickets by e-mail, with actions by hastag."

"It's easy to understand."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"The software is cloud-based, so I do not need to store any data locally."

"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."

"The solution is easy to use and easy to manage."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

More Spiceworks pros

Cons

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The variety of license types should be made simpler as, at present, it is complex."

"It is not a very flexible product."

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The price could be less costly."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

More Huawei eSight cons

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"The GUI must be improved."

"I am unable to provide suggestions for improvement at this moment."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

More Spiceworks cons

Pricing and Cost Advice

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution’s pricing is reasonable."

"The price is very expensive."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The product is free! Get it now."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"It's free."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Computer Software Company

14%

University

12%

Financial Services Firm

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Product Reports

Network Management Applications

Download Huawei eSight product report

Download Spiceworks product report

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Marina Bay, CITIC Pacific Mining

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Huawei eSight vs. Spiceworks