Huawei eSight vs Spiceworks comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Huawei eSight compete in the IT management solutions category with Spiceworks having an advantage due to its free model and robust community support while Huawei eSight is distinguished by its detailed network infrastructure management capabilities.

Features: Spiceworks offers a free service desk and inventory system with flexible ticketing and reporting. It includes remote monitoring and active directory integration, making it suitable for managing IT inventories. Huawei eSight excels in detailed monitoring, especially for Huawei devices, and provides comprehensive storage and resource management.

Room for Improvement: Spiceworks could enhance its monitoring, ticketing system, and network scanning while addressing performance in larger environments. Huawei eSight might improve automation and third-party integration and offer better flexibility in monitoring non-Huawei devices. Spiceworks' non-agent-based design presents limitations, and eSight's adaptability is confined, restricting device support.

Ease of Deployment and Customer Service: Spiceworks supports cloud and on-premises deployment, empowered by its community with limited formal service. Huawei eSight generally requires on-premises deployment with less adaptable support but benefits from professional technical support.

Pricing and ROI: Spiceworks offers optimal ROI with no cost, suitable for budget-conscious businesses. Huawei eSight, though higher in cost, offers competitive pricing among enterprise solutions but faces complexity in licensing, providing significant value for larger networks.

To learn more, read our detailed Huawei eSight vs. Spiceworks Report (Updated: April 2026).

Huawei eSight vs. Spiceworks

April 2026

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Helped 886,906 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (10th)

Spiceworks

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (10th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of Spiceworks is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Huawei eSight	0.8%
Spiceworks	0.6%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"Technical support is good from Huawei."

"We can scale the solution."

"We have found the product to be stable and reliable."

"The most important features are alarm management and the visualization of the health of our network devices."

"We use this solution to monitor our sales."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"Since we have a central monitoring system, we can proactively monitor those devices, easily capture any abnormalities before major downtime, and quickly address the issues before they become a bigger problem in the future."

More Huawei eSight pros

"SpiceWorks is an easy to install and maintain inventory and help desk system for SMBs and it's free!"

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"Spiceworks was the best product per our testing, and was recommended by other IT professionals at the time."

"Spiceworks is a great, free product, and any IT department that doesn't have a solid help-desk/knowledge-base solution would be amiss not to implement it."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"Tracking common issues has been improved."

"Spiceworks is a system that I recommend for both inventory and helpdesk, although it is good in its entirety."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

More Spiceworks pros

Cons

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The price is very expensive."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

More Huawei eSight cons

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network."

"The devices keep showing offline in the dashboard, but when we check it, it's already online."

"Yes, too many. We tried it on a VM, but we had to reboot every 2 days."

"I am a bit emotionally triggered and pissed off because of it because it's wasting my time and it's not what I want."

"The ticketing system could be more robust, more like a service desk."

"Sometimes, it can be difficult to integrate what you need."

"Only issue was with scalability. After some time, as the back-end DB grew bigger, the solution started to perform slower."

"Mac networking needs improving, as everything has to be manually entered in a Mac environment."

More Spiceworks cons

Pricing and Cost Advice

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The solution’s pricing is reasonable."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"The price is very expensive."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"It's free."

"The product is free! Get it now."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"The tool is cheap."

See which vendors are best for you

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Comms Service Provider

Manufacturing Company

Computer Software Company

Construction Company

12%

Computer Software Company

11%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What advice do you have for others considering Huawei eSight?

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

What is your primary use case for Spiceworks?

If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.

What advice do you have for others considering Spiceworks?

It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...

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Product Reports

Network Management Applications

March 2026

Download Huawei eSight product report

Download Spiceworks product report

March 2026

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Marina Bay, CITIC Pacific Mining

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino