Huawei eSight vs Spiceworks comparison

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Huawei eSight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Huawei eSight compete in the IT management solutions category with Spiceworks having an advantage due to its free model and robust community support while Huawei eSight is distinguished by its detailed network infrastructure management capabilities.

Features: Spiceworks offers a free service desk and inventory system with flexible ticketing and reporting. It includes remote monitoring and active directory integration, making it suitable for managing IT inventories. Huawei eSight excels in detailed monitoring, especially for Huawei devices, and provides comprehensive storage and resource management.

Room for Improvement: Spiceworks could enhance its monitoring, ticketing system, and network scanning while addressing performance in larger environments. Huawei eSight might improve automation and third-party integration and offer better flexibility in monitoring non-Huawei devices. Spiceworks' non-agent-based design presents limitations, and eSight's adaptability is confined, restricting device support.

Ease of Deployment and Customer Service: Spiceworks supports cloud and on-premises deployment, empowered by its community with limited formal service. Huawei eSight generally requires on-premises deployment with less adaptable support but benefits from professional technical support.

Pricing and ROI: Spiceworks offers optimal ROI with no cost, suitable for budget-conscious businesses. Huawei eSight, though higher in cost, offers competitive pricing among enterprise solutions but faces complexity in licensing, providing significant value for larger networks.

To learn more, read our detailed Huawei eSight vs. Spiceworks Report (Updated: April 2025).

Huawei eSight vs. Spiceworks

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

Spiceworks

Ranking in IT Infrastructure Monitoring

44th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (11th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.9% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"We can scale the solution."

"The most important features are alarm management and the visualization of the health of our network devices."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

More Huawei eSight pros

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

"The solution is very stable. It's reliable and efficient."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The software is cloud-based, so I do not need to store any data locally."

"The solution is easy to use and easy to manage."

"The most valuable features are the inventory and personalization."

"Tickets by e-mail, with actions by hastag."

"Spiceworks is generic and free."

More Spiceworks pros

Cons

"The price could be less costly."

"It is not a very flexible product."

"The variety of license types should be made simpler as, at present, it is complex."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

More Huawei eSight cons

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"The GUI must be improved."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"The SNMP sniffer requires a lot of work to get right."

More Spiceworks cons

Pricing and Cost Advice

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The price is very expensive."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution’s pricing is reasonable."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"The product is free! Get it now."

"It's free."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

11%

University

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

Cisco DNA Center vs Huawei eSight

Comparisons

Zabbix vs Huawei eSight

Compared 26% of the time

Compared 24% of the time

SolarWinds NPM vs Huawei eSight

Compared 9% of the time

PRTG Network Monitor vs Huawei eSight

Compared 7% of the time

SolarWinds Network Configuration Manager vs Huawei eSight

Compared 6% of the time

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ServiceNow vs Spiceworks

Compared 30% of the time

Zabbix vs Spiceworks

Compared 28% of the time

Lansweeper vs Spiceworks

Compared 19% of the time

Freshdesk vs Spiceworks

Compared 8% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 7% of the time

More Spiceworks Competitors

Product Reports

Network Management Applications

Download Huawei eSight product report

Download Spiceworks product report

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Marina Bay, CITIC Pacific Mining

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Huawei eSight vs. Spiceworks