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2019-09-19T08:39:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
  • 6

What is your primary use case for Spiceworks?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

7
PeerSpot user
7 Answers
KC
Senior Manager, Enterprise Infrastructure at a manufacturing company with 1-10 employees
Real User
Top 5
2021-10-13T18:02:00Z
13 October 21

We're using Spiceworks mainly for infrastructure monitoring.

JV
IT Director at Dondlinger Construction
Real User
Top 5
2021-09-21T16:34:00Z
21 September 21

We use Spiceworks for IT ticketing. The main users are me and my staff, which includes two other people. We serve about 60 or 70 other people who submit tickets via email. They don't use Spiceworks to monitor how many tickets they have open. For the most part, they don't go to that page. They just send in their tickets and wait for us to respond. Since we're a smaller company, then the response time typically isn't too long.

Ian MacFarlane - PeerSpot reviewer
Technical Account Manager at On_Serve
Real User
2020-07-13T06:55:00Z
13 July 20

Spiceworks is for the IT guy that wants to monitor systems that he doesn't have a managed service partner behind him. And that's where Spiceworks has a really good place.

NM
Interim Director of Information Technology at a government with 1,001-5,000 employees
Real User
2020-06-28T08:51:00Z
28 June 20

My primary use is for documentation and monitoring the vital services. My biggest need for using a network monitoring system was to track activity and find out what I've actually got out in the universe. When I came here, I had absolutely no documentation on this network whatsoever, and that's an 875 node network.

Lewis Anderson - PeerSpot reviewer
Senior IT Support at ProCook
Real User
2020-02-17T07:42:25Z
17 February 20

I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it to find information to fix various issues.

WaelQenawy - PeerSpot reviewer
Senior Customer Relations Manager at Qootco
Real User
2019-09-26T04:11:00Z
26 September 19

We're primarily using the solution so that we have all of the information about our IT assets, and network management. Spiceworks has good tools for that.

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Mohamed  Abdelwahab - PeerSpot reviewer
IT Project Team Leader at Egyptian Fertilizers Company
Real User
2019-09-19T08:39:00Z
19 September 19

We primarily use the solution for asset management of our asset collection.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Oct 13, 2021
Hi Everyone, What do you like most about Spiceworks? Thanks for sharing your thoughts with the community!
2 out of 7 answers
Mohamed  Abdelwahab - PeerSpot reviewer
IT Project Team Leader at Egyptian Fertilizers Company
19 September 19
The solution is very stable. It's reliable and efficient.
WaelQenawy - PeerSpot reviewer
Senior Customer Relations Manager at Qootco
26 September 19
The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 19, 2019
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 1 answer
Mohamed  Abdelwahab - PeerSpot reviewer
IT Project Team Leader at Egyptian Fertilizers Company
19 September 19
The solution is free. We're not paying for any licensing or other costs.
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