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Helix ALM vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
1.0
Tricentis qTest delivers ROI by enhancing efficiency, visibility, and collaboration, with quick adoption, ease of use, and seamless upgrades.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
Senior Director at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
1.0
Tricentis qTest customer service is responsive and effective, despite integration challenges and occasional slower first-tier support.
Support has never been an issue, except for consulting which Tricentis charges for.
Senior Director at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
8.3
Tricentis qTest offers scalable, seamless performance supporting global teams, requiring minimal maintenance, with robust integration and feature growth.
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
8.1
Tricentis qTest offers stable performance with rare downtime, consistent availability, and improved integration, receiving positive user feedback.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
Quality Specialist 2A at a financial services firm with 10,001+ employees
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Tricentis qTest requires improved reporting, better integration, enhanced user interface, installation processes, and faster, robust support and features.
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
Quality Specialist 2A at a financial services firm with 10,001+ employees
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
Test Automation Specialist -Full Stack at IBM
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
Tricentis qTest offers moderate enterprise pricing, supports global teams, and includes options for volume discounts and optional tools.
The solution is expensive.
Senior Director at a tech vendor with 10,001+ employees
The pricing and execution of qTest are easy.
Test Automation Specialist -Full Stack at IBM
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Tricentis qTest provides seamless integration, robust reporting, and scalable test management, enhancing agile testing efficiency across diverse needs.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
Senior Director at a tech vendor with 10,001+ employees
A valuable feature is the ease of uploading, as well as creating folders.
Test Automation Specialist -Full Stack at IBM
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
Quality Specialist 2A at a financial services firm with 10,001+ employees
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
14th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (19th), Application Requirements Management (7th)
Tricentis qTest
Ranking in Test Management Tools
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of Helix ALM is 2.7%, down from 2.8% compared to the previous year. The mindshare of Tricentis qTest is 8.7%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
Tricentis qTest8.7%
Helix ALM2.7%
Other88.6%
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
User stories and test artifacts migrate seamlessly to innovative management tools
Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Manufacturing Company
13%
Comms Service Provider
9%
Government
8%
Financial Services Firm
16%
Manufacturing Company
11%
Healthcare Company
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...
What needs improvement with Tricentis qTest?
One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Tricentis qTest, and there were limitations in the dashboard. There may be missing fe...
What is your primary use case for Tricentis qTest?
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centralized test management with Tricentis qTest was beneficial for the team's product...
 

Also Known As

TestTrack
qTest
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Find out what your peers are saying about Helix ALM vs. Tricentis qTest and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.