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HCL Domino vs IceWarp vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

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Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution can be used for workflow application so that applications can be easily developed."
"The email system is the most valuable feature."
"I find the HCL Domino server scalable."
"They offer good support and provide a roadmap."
"For workflow applications or general applications, the rapid development capability is what we value most."
"The most valuable features of the solution are security and integration."
"The most valuable feature of HCL Domino is how robust it is."
"One valuable feature of HCL Domino is its integration with other directories."
"An effective, functional, very good tool for controlling resources."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The solution is easy to implement."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The Zimbra Collaboration's most valuable feature is web access."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The most valuable feature of Zimbra Collaboration is the cost."
 

Cons

"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"For me, the one thing missing is a really good reporting engine."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"Many people are not very happy with its speed."
"HCL Domino needs to be more user-friendly."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"They should provide its integration with other AI applications."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution needs improvements in security, particularly regarding document management."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The solution could improve by making it easier to use."
"The solution’s forums don't have much information or documentation on administration tasks."
"We have had an issue with security."
"There are some security issues."
"It would be great if a group chat feature were created to allow for a team environment."
"It does have a few bugs."
"They should enhance its online meeting features."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
 

Pricing and Cost Advice

"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"The license for Domino is yearly. The price is high."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"The pricing is subjective and contingent on the intended usage."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"We chose to pay for our licensing fees annually."
"I would rate the pricing and eight out of ten."
"The solution is priced well."
"The solution is inexpensive which is its main benefit."
"Pricing and licensing is very competitive and in some cases, cheap."
"There are various licensing plans available based on geographic zone."
"It is definitely one of the lowest price solutions."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Our licensing is on a yearly basis. There were no additional costs."
"The solution is competitively priced."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"We pay yearly licenses for Zimbra Collaboration."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
19%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Addit...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for...
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rig...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Marriott, Toyota, Sony, Wendy's, Canon
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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