Google Workspace vs Microsoft Exchange vs Microsoft Exchange Online comparison

"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."

"The solution helps us to collaborate."

"The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it."

"The most valuable features are the speed at which G Suite Enterprise works."

"G Suite Enterprise is scalable."

"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."

"Google Chat is the most valuable feature of the solution."

"The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities."

"It is a very stable tool...It is a very scalable tool."

"Exchange's best feature is single sign-on access using the Microsoft Identity framework."

"Technical support is good."

"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."

"It's pretty easy to manage."

"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."

"Now, we manage to serve almost 99% of the information."

"Microsoft Exchange is stable."

"Microsoft Exchange Online is an easy-to-use solution."

"Technical support is helpful."

"The solution generally works well. We can send and receive emails just fine."

"The most valuable feature is being able to assign an individual a task."

"It is a stable, and highly scalable product."

"We have found the solution to be stable."

"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."

"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."

"I find the price high for the full suite features. Compared to Exchange Online, the price might not be too high, but you cannot choose only one functionality. When you buy Google Workspace, you have to get everything, including file storage and communication tools, which I don't use."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."

"They could increase the number of third-party integrations on offer."

"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."

"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."

"Integration with Microsoft Outlook could be improved."

"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."

"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."

"The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."

"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."

"For new users, it might take them some time to get used to the product."

"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."

"I would like to see the search capability of the Outlook client improved"

"The default storage capacity is too small."

"Microsoft Exchange could improve the price."

"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."

"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."

"In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security and compliance tools. I'd like to see more security features directly integrated. One specific area that needs improvement is the configuration of SMTP for third-party applications. It's challenging to manage without an on-premise SMTP server, and this is an issue many organizations face, including ours. If Microsoft could offer better SMTP configuration for third-party applications within Exchange Online, it would greatly benefit us."

"There is room for improvement in terms of optimization."

"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"

"The solution’s pricing could be better."

"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."

"The solution should have more integration with other platforms."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

"We pay a monthly subscription for the use of this solution."

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

"It's working very well. There is no problem, but the price is not the best."

"Its price is fair."

"We can get Exchange in the cloud along with the Microsoft 365 license."

"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."

"The solution's pricing is fine...I do think the tool offers value for money."

"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."

"Microsoft Exchange is a very well-priced solution."

"Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive."

"Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."

"There is a license required for the solution and it is paid annually."

"We have a three-year license for $25,000."

"The costs of this platform vary based on subscriptions, but it is generally reasonable."

"We pay a yearly licensing fee for the solution."

"There is an annual license required to use this Microsoft Exchange Online."

"The price is a bit high. It is especially expensive in the Indian market."

"The solution costs $12 to $16 per user per month."