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Google Workspace vs Microsoft Exchange Online vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Email Applications category, the mindshare of Google Workspace is 14.7%, down from 23.3% compared to the previous year. The mindshare of Microsoft Exchange Online is 10.6%, down from 14.4% compared to the previous year. The mindshare of Zimbra Collaboration is 6.9%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace14.7%
Microsoft Exchange Online10.6%
Zimbra Collaboration6.9%
Other67.80000000000001%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
AM
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.
Offers flexibility and cost-effectiveness with multiple service options but could improve support and mobile features
There are many things to consider about email management in Microsoft Exchange Online. The online management is good, the storage is sufficient, and we use most of the features such as the custom rules in Microsoft Exchange Online, which we cannot find in any other email solution. That is a very good option, as we have many options to create custom rules in Microsoft Exchange Online. Regarding security features in Microsoft Exchange Online, we also use Defender for Exchange which includes the basic Exchange Online protection that has spam and threat controls. The use of Defender is beneficial for our security. The flexibility of choosing plans in Microsoft Exchange Online is good. We have chosen the best plan for our use, including multiple licenses such as plan one and business basics, which leads us towards cost-effectiveness, and the pay-as-you-go option is more flexible. Microsoft Exchange Online is very scalable.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum."
"It was much easier and cheaper for us than most email solutions as we didn’t have to worry about anything except setting up users."
"G Suite Enterprise is scalable."
"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
"When it comes to email, Google has a very good anti-spam engine or solution, and we get very few spams, so we don't have to use an external anti-spam solution with this."
"Go for it and use it effectively."
"The two best aspects of the solution for me are the calendar and the email (Gmail)."
"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
"All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows."
"Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."
"The product enables us to have remote meetings."
"Having the solution on the cloud has alleviated the need to have hardware on-premises, so I no longer have to deal with the expense of power usage and the hardware taking up space, and we can now focus more on the business instead of our assets."
"I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details."
"The overall usage was all good."
"The solution offers complete scalability and flexibility."
"Microsoft Exchange Online has great functionality."
"The solution is easy to implement."
"I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"We can control all the data in my IT infrastructure."
"Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well; if the time comes, I would prefer Zimbra to my current solution."
"The most valuable feature of Zimbra Collaboration is the cost."
"For an SMB, it is a recommendable email solution."
 

Cons

"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."
"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings."
"There is quality lacking in their support."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"The UI could be more graphic and sassy, but otherwise, it is quite functional."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have."
"The Outlook integration or plug-in for current Outlook clients is a huge area for improvement."
"We would like to use something within Google Workspace for project management, but we didn't find it there."
"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."
"There is room for improvement in terms of optimization."
"I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks."
"For non-technical people, some configurations might be a little bit difficult."
"It will be much better if the tool is integrated with OpenAI."
"In the next release, I would like to see more features added to the security of the solution."
"The solution's performance can be improved when you are trying to access it remotely."
"This is a single solution and if it's the first time you've used Exchange, it's extremely difficult to get users onboard because it's much more complicated than you'd have with 365, for example."
"Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange."
"There are some bugs we found that could be fixed."
"The solution’s forums don't have much information or documentation on administration tasks."
"The installation is not straightforward, it can take two days for the full implementation."
"The solution could use more integration with third-party tools."
"There are some security issues."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
 

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"We pay on yearly basis."
"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."
"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
"2,500 Rupees per month per user."
"Licensing costs are on a yearly basis."
"The product is expensive and has an annual subscription."
"The license for the solution is cheap, but it could be more affordable in the long term."
"The price is not competitive."
"I find it reasonably priced."
"Microsoft Exchange Online is too expensive."
"The pricing is a bit more expensive than other solutions."
"I think that the price is a little high, especially considering that Google have a similar, free email solution."
"The cost is around $12 to $16 per user."
"The solution is not expensive compared to other products."
"The price of the solution is low."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration offers a good price-to-feature ratio."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is competitively priced."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
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Top Industries

By visitors reading reviews
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
7%
Comms Service Provider
10%
Computer Software Company
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise40
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Mi...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Googl...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, ...
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our o...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online betwee...
What needs improvement with Microsoft Exchange Online?
There is room for improvement in Microsoft Exchange Online. Technical support for Microsoft is good, but in all fairn...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the c...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2026.
885,728 professionals have used our research since 2012.