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GoodAccess vs Symantec Zero Trust Network Access (ZTNA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
15th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (22nd), Enterprise Infrastructure VPN (19th)
Symantec Zero Trust Network...
Ranking in ZTNA
18th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (27th), ZTNA as a Service (20th)
 

Mindshare comparison

As of April 2026, in the ZTNA category, the mindshare of GoodAccess is 1.5%, up from 0.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
GoodAccess1.5%
Symantec Zero Trust Network Access (ZTNA)2.8%
Other95.7%
ZTNA
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"The solution has easy-to-use administration and offers an easy implementation."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"Their user interface is intuitive as it is easy to navigate."
"The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"The logs do not go back very far."
"It is worth mentioning that we do experience disconnects on rare occasions."
"The price tier is not suited for small teams."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

Information not available
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...
 

Also Known As

No data available
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

Information Not Available
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Fortinet, Check Point Software Technologies, Cloudflare and others in ZTNA. Updated: February 2026.
885,667 professionals have used our research since 2012.