GoodAccess vs Symantec Zero Trust Network Access (ZTNA) comparison

GoodAccess and Broadcom are both solutions in the ZTNA category. GoodAccess is ranked #14 with an average rating of 9.8, while Broadcom is ranked #24. GoodAccess holds a 0.5% mindshare in Z, compared to Broadcom’s 1.1% mindshare. Additionally, 96% of GoodAccess users are willing to recommend the solution.

GoodAccess

Read 20 GoodAccess reviews

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202 Comparison Views

96% willing to recommend

Symantec Zero Trust Network...

Read 1 Symantec Zero Trust Network Access (ZTNA) review

514 Views
98 Comparison Views

0% willing to recommend

GoodAccess

Symantec Zero Trust Network...

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Executive Summary

We performed a comparison between GoodAccess and Symantec Zero Trust Network Access (ZTNA) based on real PeerSpot user reviews.

Find out what your peers are saying about Cloudflare, Fortinet, Check Point Software Technologies and others in ZTNA.

To learn more, read our detailed ZTNA Report (Updated: September 2025).

Buyer's Guide

ZTNA

September 2025

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Helped 869,089 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoodAccess

Ranking in ZTNA

14th

Average Rating

9.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (22nd), Enterprise Infrastructure VPN (20th)

Symantec Zero Trust Network...

Ranking in ZTNA

24th

Average Rating

7.0

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Access Management (25th), ZTNA as a Service (21st)

Mindshare comparison

As of October 2025, in the ZTNA category, the mindshare of GoodAccess is 0.5%, up from 0.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA Market Share Distribution
Product	Market Share (%)
GoodAccess	0.5%
Symantec Zero Trust Network Access (ZTNA)	1.1%
Other	98.4%

ZTNA

Featured Reviews

Itai Rieur

Email Marketing Manager at eTeacher

A stable service with good support and little downtime

The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is pretty sleek and complete."

"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."

"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."

"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."

"GoodAccess simplified our infrastructure and how we interact with clients."

"The solution has easy-to-use administration and offers an easy implementation."

"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."

"No extra hardware is needed, and it is very easy to set up"

More GoodAccess pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

Cons

"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."

"The price tier is not suited for small teams."

"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."

"It is worth mentioning that we do experience disconnects on rare occasions."

"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."

"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."

"I've found some bugs."

"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."

More GoodAccess cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

Pricing and Cost Advice

Information not available

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

16%

Financial Services Firm

10%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	1

No data available

Questions from the Community

What do you like most about GoodAccess?

GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.

See all answers

What is your experience regarding pricing and costs for GoodAccess?

Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...

See all answers

What needs improvement with GoodAccess?

We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...

See all answers

What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.

See all answers

What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...

See all answers

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Compared 18% of the time

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Product Reports

Buyer's Guide

GoodAccess

September 2025

Download GoodAccess product report

Buyer's Guide

Access Management

September 2025

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Also Known As

No data available

Symantec Secure Access Cloud, Luminate.io, Luminate

Overview

GoodAccess is a cybersecurity platform designed for medium-sized enterprises to implement Zero Trust Architecture efficiently, offering a rapid, hardware-free deployment that integrates smoothly with existing infrastructures.

GoodAccess provides organizations a powerful means to secure their networks through a scalable zero-trust cybersecurity platform. It supports remote and hybrid work environments by protecting critical assets and enabling seamless connectivity. This platform ensures robust security, facilitating compliance with the latest standards while integrating with SaaS and legacy systems. Businesses with 50 to 5000 employees across several industries benefit from its advanced capabilities, which include device security, multi-factor authentication, and identity-based access control.

What are the key features of GoodAccess?

Remote Access and BYOD: Ensures device security through inventory checks.
Multi-factor Authentication: Provides unified MFA for all critical systems.
Identity-Based Access Control: Enables zero-trust access control by identity.
Network Encryption and Segmentation: Reduces attack surface via granular segmentation.
Full Control and Visibility: Integrates with SIEM for comprehensive security logs.

What benefits and ROI should users look for?

Easy Integration: Seamless with existing systems, enhancing operational efficiency.
Rapid Deployment: Quickly deploys, improving time to protection.
Improved Security: Superior security with high-speed, flexible remote access.
Cost-Effectiveness: Provides robust protection at a manageable cost.
Comprehensive Support: Reliable service supporting diverse environments.

GoodAccess is widely implemented across industries needing secure, adaptable connectivity. It is ideal for sectors prioritizing remote and hybrid workforces, like tech and professional services, ensuring seamless access and compliance with complex regulatory requirements. Companies benefit from its application in controlling geolocation requirements, facilitating secure video conferencing, and ensuring high-speed access regardless of location.

GoodAccess

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Broadcom

Sample Customers

Information Not Available

NEX, AIG, Fiverr, Upwork

Find out what your peers are saying about Cloudflare, Fortinet, Check Point Software Technologies and others in ZTNA. Updated: September 2025.

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