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Citrix Secure Private Access vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Secure Private Access
Ranking in ZTNA
13th
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
GoodAccess
Ranking in ZTNA
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), Enterprise Infrastructure VPN (8th)
 

Mindshare comparison

As of August 2025, in the ZTNA category, the mindshare of Citrix Secure Private Access is 2.4%, up from 0.8% compared to the previous year. The mindshare of GoodAccess is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA
 

Featured Reviews

SK
Zero trust architecture strengthens security with seamless login experiences and reliable global access
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may face restrictions if device posture fails compliance checks. The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons. Initial setup and policy tuning can be complex, especially in large environments.
Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy and simple, and it has got an easy interface. It is not hard to learn. With just three clicks, you log in, and you're there."
"The most valuable feature of Citrix Secure Private Access is its Zero Trust architecture, which enhances security by granting access based on identity and device posture."
"Virtual desktops and virtual apps are most valuable."
"GoodAccess has significantly improved security in our organization."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"No extra hardware is needed, and it is very easy to set up"
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"GoodAccess simplified our infrastructure and how we interact with clients."
 

Cons

"The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons."
"When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent."
"INGPU for engineering software is an area of improvement."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"I've found some bugs."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"The logs do not go back very far."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
 

Pricing and Cost Advice

"There are costs in addition to the standard licensing fees. They should provide better licensing options."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Citrix Secure Workspace Access?
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may fa...
What is your primary use case for Citrix Secure Workspace Access?
I primarily use Citrix Secure Private Access ( /products/citrix-secure-private-access-reviews ) for Zero Trust Network Access ( /categories/ztna ), granting access based on user identity, device se...
What advice do you have for others considering Citrix Secure Workspace Access?
I rate Citrix Secure Private Access overall at eight. Although Citrix licensing can help customers save costs where Citrix environments are present, improvements are necessary given the competition...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
 

Also Known As

Citrix Secure Workspace Access, Citrix Access Control, Citrix Secure Internet Access
No data available
 

Overview

 

Sample Customers

The Messenger
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Find out what your peers are saying about Citrix Secure Private Access vs. GoodAccess and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.