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GeneXus vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GeneXus
Ranking in Low-Code Development Platforms
21st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
Mobile Development Platforms (10th)
Hyland OnBase
Ranking in Low-Code Development Platforms
15th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (17th), Enterprise Content Management (5th)
 

Mindshare comparison

As of June 2025, in the Low-Code Development Platforms category, the mindshare of GeneXus is 0.9%, up from 0.6% compared to the previous year. The mindshare of Hyland OnBase is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

XavierEspinoza - PeerSpot reviewer
Offers a simplified architecture with outstanding integration capabilities
The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .
Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"This solution works extremely quickly in terms of enabling an application in a production environment."
"It is fast in creating systems and connects to the database quickly."
"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"In Knowledge Base, being able to model the workflow before developing the screens is great. We first work with the tables or the transactions using GeneXus and then we work on the screens."
"The solution provides ease of programming and the speed of delivery of demands."
"The front-end features are the most valuable."
"With GeneXus, we can create logical representations of transactions in the form of objects."
"The product's initial setup phase is not difficult."
"Its most valuable aspect is its flexibility"
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The solution's most valuable features are integration and flexibility."
"I like the cloud and its integrability."
 

Cons

"There are issues in integrating it with other solutions."
"It's expensive for a company."
"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."
"Code generation is highly time-consuming for GeneXus"
"GeneXus's user interface has room for improvement."
"I told them to add something about Angular. They're already working on adding it."
"Documentation is always an issue. In order to develop with GeneXus, there is very little documentation. The documentation is not clear enough in order to develop a great tool."
"The graphical interface could be improved. I also notice some performance problems on hardware that should be more than adequate. GeneXus uses a lot of RAM and other computer resources."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution’s initial setup is a little difficult."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"The application could potentially be more open-source, allowing integration with more solutions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Software malfunctioning usually occurs when we receive documents from external sources."
 

Pricing and Cost Advice

"The solution is very expensive."
"The price is good."
"People tend to work with GeneXus if it's cheap, but GeneXus does have licensing policies...Moreover, the cost of resourcing work in GeneXus may make it more expensive than other programming languages."
"The cost of a GeneXus license is extremely high. At the same time, one person using the solution can do the work of three Java or data developers. I think that's why they charge so much. It's too expensive, which is one reason it isn't widely used."
"I know that its licenses are generally per year, and in the past, the license for GeneXus was around $5,000, but I don't know what's the current price of the GeneXus license."
"This solution offers multi-plan licenses, depending on the size of the company and the features required, as opposed to being priced per user/device."
"I would rate the pricing a seven out of ten"
"It's expensive. I'd rate it a four out of ten in terms of pricing."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
8%
Government
15%
Financial Services Firm
14%
Computer Software Company
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GeneXus?
GeneXus evolves with technology.
What needs improvement with GeneXus?
GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...
What is your primary use case for GeneXus?
Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about GeneXus vs. Hyland OnBase and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.