GeneXus vs Hyland OnBase comparison

GeneXus and Hyland are both solutions in the Low-Code Development Platforms category. GeneXus is ranked #20 with an average rating of 8.5, while Hyland is ranked #12 with an average rating of 7.7. GeneXus holds a 0.9% mindshare in LCDP, compared to Hyland’s 1.4% mindshare. Additionally, 100% of GeneXus users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

GeneXus

Read 14 GeneXus reviews

896 Views
663 Comparison Views

100% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

3,322 Views
532 Comparison Views

100% willing to recommend

GeneXus

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and GeneXus are competing in the enterprise content management and development category. Hyland OnBase appears to have the upper hand in integration and configurability, while GeneXus scores higher on flexibility and rapid application development.

Features: Hyland OnBase is known for its document management capabilities, smooth workflow automation, and integration options. GeneXus is recognized for its powerful development environment, code generation, and flexibility in app building.

Room for Improvement: Hyland OnBase needs better mobile support, intuitive content search functionality, and improved mobile integration. GeneXus requires enhanced debugging tools, more frequent updates, and better documentation.

Ease of Deployment and Customer Service: Hyland OnBase users find the deployment process straightforward but occasionally delayed customer support. GeneXus users report a complex deployment process but responsive and helpful customer service.

Pricing and ROI: Hyland OnBase is priced high but delivers good ROI through enhanced efficiency. GeneXus has reasonable setup costs and offers better long-term ROI due to its versatile application development capabilities.

To learn more, read our detailed GeneXus vs. Hyland OnBase Report (Updated: July 2025).

Buyer's Guide

GeneXus vs. Hyland OnBase

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GeneXus

Ranking in Low-Code Development Platforms

20th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Mobile Development Platforms (10th)

Hyland OnBase

Ranking in Low-Code Development Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (16th), Enterprise Content Management (5th)

Mindshare comparison

As of August 2025, in the Low-Code Development Platforms category, the mindshare of GeneXus is 0.9%, up from 0.6% compared to the previous year. The mindshare of Hyland OnBase is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms

Featured Reviews

XavierEspinoza

Internal System Coordinator at Red CEDIA

Offers a simplified architecture with outstanding integration capabilities

The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .

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Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that GeneXus works with several languages. It's possible to develop chatbots and other functionalities."

"I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."

"With GeneXus, we can create logical representations of transactions in the form of objects."

"This solution works extremely quickly in terms of enabling an application in a production environment."

"The integration module is the most valuable feature of this solution for our business, as it allows our clients to create new systems based on their outdated databases, across all API's."

"I find the implementation process of GeneXus to be easy."

"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."

"GeneXus evolves with technology."

More GeneXus pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"I like the cloud and its integrability."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

Cons

"It's expensive for a company."

"There are issues in integrating it with other solutions."

"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."

"Code generation is highly time-consuming for GeneXus"

"The front-end with GeneXus is not as good as the back-end."

"It would be helpful to have additional assisted processing with training."

"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."

"GeneXus's user interface has room for improvement."

More GeneXus cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The solution’s initial setup is a little difficult."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The migration is a bit difficult in the tool."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

More Hyland OnBase cons

Pricing and Cost Advice

"The tool's price is good."

"It's expensive. I'd rate it a four out of ten in terms of pricing."

"The cost of a GeneXus license is extremely high. At the same time, one person using the solution can do the work of three Java or data developers. I think that's why they charge so much. It's too expensive, which is one reason it isn't widely used."

"I would rate the pricing a seven out of ten"

"I don't know about the price because I am an employee, but I hear it's cheaper than other tools."

"I know that its licenses are generally per year, and in the past, the license for GeneXus was around $5,000, but I don't know what's the current price of the GeneXus license."

"I give the cost of the solution a four out of ten."

"The price is good."

More GeneXus pricing and cost advice

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

12%

Energy/Utilities Company

10%

Financial Services Firm

Government

14%

Financial Services Firm

13%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GeneXus?

GeneXus evolves with technology.

See all answers

What needs improvement with GeneXus?

GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...

See all answers

What is your primary use case for GeneXus?

Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...

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What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

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Product Reports

Buyer's Guide

GeneXus

August 2025

Download GeneXus product report

Buyer's Guide

Hyland OnBase

August 2025

Download Hyland OnBase product report

Also Known As

No data available

OnBase

Overview

What is GeneXus? GeneXus™ is the best Low-Code Platform that you don't know yet.

It's a Software Development Platform that simplifies and automates the tasks of creating and evolving enterprise applications and multi-channel user-experiences. Great Advantages:

- Higher productivity, with automatic maintenance & evolution
- Multi-Experience, we continuously create new code generators
- Agile, incremental approach, with fully functional prototypes
- Easier to learn, one single language to cover all technologies
- Future-proof, we've been around for 30 years, evolving for you

Key Differentiators against the competition:

- No runtime fees, we charge by developer
- Best theoretical framework, which allows us to evolve
- Best coverage in the market: Most technologies, most languages, most markets and industries
- We run on-premise or on the cloud
- Multiple starting points depending on the type of company you work in, with products for Students, Startups, ISVs, Corporate Development, and SAP technologies

GeneXus uses Artificial Intelligence techniques to create software, enabling truly incremental development of apps, providing a low-code, future-proof development platform for the leading execution platforms and languages, and the most popular DBMS.

GeneXus

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

GeneXus vs. Hyland OnBase

July 2025

Free Report: GeneXus vs. Hyland OnBase

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