"The solution is trustworthy. I find it easy and secure."
"The solution provides good coverage and identity management. Additionally, the user interface is straightforward."
"The big draw is the ease of installation. It's easy to manage, and it's easy to implement."
"The most valuable feature is that the solution is friendly to manage."
"I think the IoT integration is the most valuable. I started applying IoT solutions 12 years ago on location-based services. Aruba had implemented this at the time. So I think the integration, particularly into the applications and stuff, is pretty interesting in Meraki."
"The solution is stable and reliable."
"It is cloud-based. You can manage it remotely from anywhere in the world, and you don't have to be on-site, which is a very big advantage."
"The network security the solution provides is its most valuable aspect."
"The APs themselves have been pretty solid. We haven't had too many of them go bad or anything like that. The wireless performance seems pretty good. The ability to provision the devices is pretty good, and the back end is also pretty good."
"The solution has great network intelligence from applications, clients, access points, and controllers."
"The most valuable feature is the portal."
"It gives you the whole user session, and you can tell that the client connected at the traffic post."
"The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."
"Valuable features include Bonjour Gateway and the hardware antenna array."
"The speed between client to client is really nice. It is better than any other vendor, but officially, I cannot say that to people."
"For me, the most valuable features are good integration with the customer's existing network and the ease of deployment and configuration. Ruckus products are also easy to learn to manage and deploy for not only our own staff, but also for the IT workers in the customer's organization."
"It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
"Integration with the corporate LAN where Catalyst products are installed is a major challenge."
"If there are advanced features that you can have enabled, they should allow users access to that in an easier manner."
"Our only concern at this stage is how it's licensed."
"The throughput of the switches for wireless could be improved."
"The biggest pain point is that they limit you through firewall throughput. I understand why they do it, but that really grates me. For instance, for 450 Mbps throughput, you're looking at £800 for a router, whereas if you look at the one gig connection, for some of us are lucky enough to have a gig connection, you could almost be spending £3,000 for the option to have one gig connectivity. That's one of the pain points I've got. I don't mind paying for throughput, but I should at least have the option to be able to update that throughput, maybe through extra licensing or something else. It is crazy expensive to jump through to the next one."
"When we are using SSID roaming, it is not flexible in terms of which AP it connects to."
"Its price should be reduced."
"They should work to make their licensing more affordable."
"The solution isn't the cheapest option. However, you are getting a quality product."
"The price is an area that requires improvement. The pricing could be better."
"Could be more user friendly."
"Having support available that is more compatible with time zones in the United States would be helpful."
"What would be interesting to see is if they had more of an ability for their customers to capture revenue. They should offer some sort of gateway functionality that you could tie through radius authentication, so you can bill the customers. That way, when you go in, you could just have a device and set up a hotspot, and it's a totally billable tool at that point."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"Captive portal for guest access on the controller could be enhanced."
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 55 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 47 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Ruckus Wireless is rated 8.6. The top reviewer of Cisco Meraki Wireless LAN writes "Knowledgeable and helpful support, and it scales and load-balances to fit our needs". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Cisco Wireless, Mist Access Points and Aruba Instant, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Fortinet FortiWLM, Aruba Instant and Mist Access Points. See our Cisco Meraki Wireless LAN vs. Ruckus Wireless report.
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