IBM Resilient vs VMware Carbon Black Endpoint comparison

IBM and VMware are both solutions in the Security Incident Response category. IBM is ranked #4 with an average rating of 7.0, while VMware is ranked #2 with an average rating of 7.9. IBM holds a 8.5% mindshare in IRP, compared to VMware’s 7.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 88% of VMware users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,290 Views
219 Comparison Views

75% willing to recommend

VMware Carbon Black Endpoint

Read 63 VMware Carbon Black Endpoint reviews

6,029 Views
181 Comparison Views

88% willing to recommend

IBM Resilient

VMware Carbon Black Endpoint

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Executive SummaryUpdated on Jan 2, 2025

VMware Carbon Black Endpoint and IBM Resilient are key players in the security solutions category. VMware Carbon Black is praised for its competitive pricing and customer support, whereas IBM Resilient stands out for its advanced incident response capabilities and comprehensive features, giving it a slight edge in handling robust security incidents.

Features: VMware Carbon Black Endpoint offers behavioral monitoring, resource efficiency, and high detection rates with minimal user impact. It provides detailed analysis of the kill chain and uses cloud-based deployment for continuous protection. IBM Resilient is known for its customizable incident response, dynamic playbooks, and robust integration capabilities.

Room for Improvement: VMware Carbon Black Endpoint could improve on on-premise installation, mobile device support, and query handling within the cloud console. Incident response and cloud integration also require enhancement. IBM Resilient needs to focus on better integration, simplifying the initial setup, and reducing complexity to broaden its usability.

Ease of Deployment and Customer Service: VMware Carbon Black Endpoint is adaptable across public, private, and hybrid cloud environments, though user customer service experiences vary. IBM Resilient, mainly on-premises, is lauded for its consistent technical support, though some users report occasional slow resolutions.

Pricing and ROI: VMware Carbon Black Endpoint offers a significant return on investment with competitive pricing, especially for larger implementations. IBM Resilient is seen as costly; however, its robust incident response provides substantial value, with flexible pricing models for varying user needs.

To learn more, read our detailed IBM Resilient vs. VMware Carbon Black Endpoint Report (Updated: July 2025).

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Endpoint

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Incident Response

4th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (16th)

VMware Carbon Black Endpoint

Ranking in Security Incident Response

2nd

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (29th), Endpoint Detection and Response (EDR) (23rd), Ransomware Protection (7th)

Mindshare comparison

As of August 2025, in the Security Incident Response category, the mindshare of IBM Resilient is 8.5%, down from 9.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 7.7%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Incident Response

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Nikunj Kamboj

Cybersecurity Analyst at OnX Canada

Integrates well with our existing SIEM tool and helps in identifying suspicious activities

The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's really simple and has a flexible interface."

"As a whole, the product is stable...Technical support is very good."

"The product is very good at incident response."

"This is a good solution that we recommend for customers."

"The solution is reliable in our usage."

"The most valuable thing about it is how easy it is to navigate the user interface."

"The solution is easy to use."

"Its flexibility is the most valuable."

More IBM Resilient pros

"It actually does some heuristics, and some behavioral analysis."

"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."

"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."

"It uses machine learning and behavioral analytics for advanced threat detection and response."

"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."

"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."

"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."

"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."

More VMware Carbon Black Endpoint pros

Cons

"The ability to analyze incidents needs to be improved in the solution."

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

"The tool needs to improve its documentation on license scripts."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"Its price needs improvement."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

"The integration could be improved so that it is easy to integrate with other solutions."

More IBM Resilient cons

"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."

"The application control can be improved. It should also have an automatic update of the agents."

"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."

"There's some disparity between the on-premise and the cloud type of application."

"This product should be cheaper."

"The EDR portion could be better. I'm not a big fan, but it works."

"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."

"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."

More VMware Carbon Black Endpoint cons

Pricing and Cost Advice

"We could create unlimited users using the license we had purchased."

"The cost of the product is quite high."

"It is very expensive."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There is a license you need to pay for in order to use this product."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

More IBM Resilient pricing and cost advice

"The pricing is annually based and operates through another department than mine."

"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."

"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."

"This is a really expensive product and we pay licensing fees on a yearly basis."

"The product’s price is less expensive than other vendors."

"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."

"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."

"VMware Carbon Black Endpoint is an expensive product."

More VMware Carbon Black Endpoint pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Defense?

VMware Carbon Black Endpoint is a highly stable solution.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 33% of the time

IBM Security QRadar vs IBM Resilient

Compared 18% of the time

Splunk SOAR vs IBM Resilient

Compared 18% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 10% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 9% of the time

More IBM Resilient Competitors

CrowdStrike Falcon vs VMware Carbon Black Endpoint

Compared 18% of the time

Microsoft Defender for Endpoint vs VMware Carbon Black Endpoint

Compared 12% of the time

SentinelOne Singularity Complete vs VMware Carbon Black Endpoint

Compared 8% of the time

Trellix Endpoint Security Platform vs VMware Carbon Black Endpoint

Compared 8% of the time

Trend Micro Deep Security vs VMware Carbon Black Endpoint

Compared 6% of the time

More VMware Carbon Black Endpoint Competitors

Product Reports

Buyer's Guide

IBM Resilient

August 2025

Download IBM Resilient product report

Buyer's Guide

VMware Carbon Black Endpoint

July 2025

Download VMware Carbon Black Endpoint product report

Also Known As

No data available

Carbon Black CB Defense, Bit9, Confer

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

VMware Carbon Black Endpoint provides comprehensive endpoint security against ransomware, spyware, malware, and viruses, catering to both cloud and on-premise environments.

VMware Carbon Black Endpoint facilitates endpoint detection and response, threat hunting, application control, antivirus support, and protection for virtual and physical machines. Features include intelligent learning, whitelisting, and integration with other security tools, making it suitable for distributors, MSPs, and enterprises seeking advanced threat defense and real-time monitoring. With its capability to detect and stop malicious executables, it supports both offline and online environments and offers tools like command shell access for deeper investigation.

What are the key features of VMware Carbon Black Endpoint?

Intelligent learning: Improves detection capabilities over time.
Whitelisting: Allows only approved applications to run.
Integration with other security tools: Enhances overall security posture.
Centralized cloud control: Manages endpoints from a single interface.
Command shell access: Offers deeper investigation capabilities.
Dynamic grouping: Facilitates organized endpoint management.
Simplified policy management: Streamlines security policy implementation.
API for system remoting: Allows remote system access and management.
Twenty-four-seven support: Provides continuous assistance and response.

What are the benefits of VMware Carbon Black Endpoint?

Real-time monitoring: Offers constant vigilance against threats.
Threat hunting: Identifies and mitigates threats proactively.
Historical data analysis: Assists in understanding past incidents and patterns.
Improved endpoint protection: Enhances overall endpoint security.
Enhanced threat detection: Reduces exposure to advanced threats.

VMware Carbon Black Endpoint is implemented across various industries including technology, healthcare, and finance. Organizations utilize it in cloud and hybrid environments, enhancing their security frameworks with real-time monitoring, intelligent learning, and robust threat detection capabilities tailored to their specific industry needs.

VMware

Sample Customers

Golden Living, Health Equity, USA Funds

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America

Buyer's Guide

IBM Resilient vs. VMware Carbon Black Endpoint

July 2025

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