Try our new research platform with insights from 80,000+ expert users

Fortinet FortiMail vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Fortinet FortiMail enhances email safety, reduces costs, and improves efficiency, earning user trust with its cost-effective features.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
It offers cost savings compared to Cisco, which was very expensive.
 

Customer Service

Sentiment score
6.3
Fortinet FortiMail's technical support is highly rated for quick, expert assistance, though some entry-level issues exist.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Fortinet's technical support offers high-quality support.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable, effective for medium to enterprise businesses, but faces hardware and licensing limitations.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is stable and reliable, offering strong performance, seamless integration, and high user satisfaction with minimal issues.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
This stability is consistent across Fortinet products, including FortiGate firewall.
 

Room For Improvement

Fortinet FortiMail requires improvements in management, cost, integration, reporting, setup, documentation, content security, and user interface.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The area that could use some improvement in Fortinet FortiMail is the integration process.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
 

Setup Cost

Fortinet FortiMail pricing is capacity-based, seen as cost-effective by some, yet expensive due to features and stability.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Fortinet FortiMail offers user-friendly, scalable email security with anti-spam, antivirus, phishing protection, and seamless Fortinet product integration.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Its threat detection capabilities have been beneficial.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Email Security
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of Fortinet FortiMail is 4.0%, down from 5.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail4.0%
Trend Micro Worry-Free Services Suites0.3%
Other95.7%
Email Security
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Government
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise22
Large Enterprise14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Information Not Available
Find out what your peers are saying about Fortinet FortiMail vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.