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Fortinet FortiEDR vs Trellix Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
2.8
Fortinet FortiEDR boosts ROI by reducing risk management, saving time, improving security, and increasing customer satisfaction and staffing efficiency.
Sentiment score
6.8
Trellix EDR offers ROI by enhancing detection, containment, visibility, and compliance in critical environments while requiring skilled management.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
I have seen a measurable return on investment from deploying Trellix Endpoint Detection and Response (EDR), particularly in regulated or critical infrastructure environments.
Systems Engineer at Boomslang Tech
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
7.3
Fortinet FortiEDR's customer service is mixed, with varied responsiveness; engaging local distributors and resellers can aid support experience.
Sentiment score
6.4
Trellix EDR support receives mixed reviews, with delays and inadequacies noted despite surpassing some competitors, needing improvement.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The technical support from Fortinet is excellent.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
For setting up some proper solutions for issues at the customer site, it can take about one week.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I believe the support from Fortinet is very good based on my experiences asking for help.
Pre Sales/ Cybersecurity Engineer at Contacta
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
It is slow and lacks sufficient engineers to attend to client cases effectively.
Systems Engineer at Boomslang Tech
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
5.6
Fortinet FortiEDR is scalable and adaptable but may face integration issues and high costs for additional services.
Sentiment score
7.4
Trellix EDR offers scalable threat detection, supporting diverse enterprises with centralized management, though some report performance issues.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I can give it nine points in terms of scalability.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
8.4
Fortinet FortiEDR is reliable with some memory and integration issues; praised for seamless updates but needs ecosystem improvements.
Sentiment score
7.9
Trellix EDR is stable and reliable, with issues often due to deployment errors and older systems, resolved in updates.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
For stability, I would give it a score of ten, as we are not having any issues with that currently.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
Fortinet FortiEDR needs improvements in cloud security, usability, integration, machine learning capabilities, and enhanced scalability to better meet user expectations.
Trellix EDR needs improvements in integration, usability, performance, support, and dashboard features for better efficiency and expanded compatibility.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cybersecurity professionals need agnostic tools that integrate with all the tools in their network.
Systems Engineer at Boomslang Tech
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
Fortinet FortiEDR's pricing is mixed, seen as competitive by some, expensive by others, offering long-term value and scalability.
Trellix EDR has tiered pricing, suitable for midsized businesses, but may be costly for startups, especially with added features.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
It's reasonably priced compared to other vendors' similar products.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
the pricing model for Trellix Endpoint Detection and Response (EDR) is typical, tier-based depending on capabilities, with add-on costs for integration or extended retention, similar to other EDR technologies.
Systems Engineer at Boomslang Tech
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
Fortinet FortiEDR excels in deployment, integration, threat response automation, and scalability, with strong security measures and user-friendly management.
Trellix EDR offers robust security with seamless deployment, advanced features, and cloud management to enhance users' security posture.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The four pillars of the solution are security access via VPN, ZTNA, attack surface protection, and automatic incident response, integrating with Fortinet Security Fabric.
Pre Sales/ Cybersecurity Engineer at Contacta
This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
For me, the best features Trellix Endpoint Detection and Response (EDR) offers are its technical capability, agent deployment and onboarding at scale, policy configuration, advanced rule tuning, malware and suspicious behavior investigation, important process tree analysis, integration with the SIEM/XDR ecosystem, hardening and performance optimization, Operation Blue Team experience, monitoring endpoint telemetry and behavioral alerts, incident triage, and RCA root cause analysis.
Systems Engineer at Boomslang Tech
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Fortinet FortiEDR
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
40
Ranking in other categories
No ranking in other categories
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of Fortinet FortiEDR is 3.0%, down from 4.1% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Fortinet FortiEDR3.0%
Trellix Endpoint Detection and Response (EDR)1.1%
Other92.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Anoop K Jayan - PeerSpot reviewer
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
CESARCASTRO - PeerSpot reviewer
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cross-site threat hunting has improved visibility and supports proactive incident response
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information forensics of the incidents or information incidents that could arise in our network infrastructure. Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years. In the next two months, I have a new contract, and we are pointing out to have an XDR solution with NDR and EDR together. I do not have enough time to do it because I am the manager. However, my coworkers do not understand it yet. I have a contract with a third-party company that is making reports around that, but also they do not have enough experience or enough utility of this. It would be interesting if I have a notification system from EDR. For example, if I am the manager, it would be interesting to have a warning, alarm, or something around that which could call me to get into the system and the dashboard to see what is happening. For example, if it is a high-level threat. However, most of them are just advisory or warnings. I do not enter the tool frequently. I guess I access it once every three months.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Financial Services Firm
7%
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I pay for what we get. But the service level from my partner company is not enough to overcome a complex case.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information foren...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
enSilo, FortiEDR
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Sutherland Global Services
Find out what your peers are saying about Fortinet FortiEDR vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: February 2026.
882,606 professionals have used our research since 2012.