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SentinelOne Singularity Complete vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
SentinelOne Singularity Complete enhances efficiency, reduces costs, and improves security, delivering strong ROI and positive organizational impact.
Sentiment score
7.5
Trellix improves security and visibility, offering faster issue resolution, though requires expertise for management and agent installation.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete's support is praised for quick, knowledgeable assistance but could benefit from more transparent communication.
Sentiment score
8.9
Trellix EDR's customer service receives mixed reviews, noting responsiveness issues post-merger but often surpasses competitor support.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
Works at a tech vendor with 1,001-5,000 employees
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
I have contracted support and also have an operating control so I can get various types of support.
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete is highly adaptable, seamlessly scaling across environments and platforms, despite minor auto-update challenges.
Sentiment score
7.7
Trellix EDR is versatile and adaptable, supporting scalability and ease of management across various enterprise environments.
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
Works at a tech vendor with 1,001-5,000 employees
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, reliability, minimal resource impact, and high user ratings despite occasional compatibility issues.
Sentiment score
7.9
Trellix EDR is highly stable with improved resource efficiency, though occasional stability issues occur due to deployment and browser-related problems.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
Works at a tech vendor with 1,001-5,000 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Room For Improvement

SentinelOne Singularity Complete needs interface, affordability, and feature improvements, including better updates, automation, and third-party integration.
Trellix EDR requires improvements in resource efficiency, user interface, integration, threat detection, and centralized management to enhance user experience.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Works at a tech vendor with 1,001-5,000 employees
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

SentinelOne Singularity Complete is competitively priced, offering value and potential discounts, though pricing can vary by features and commitments.
Trellix EDR is reasonably priced with additional costs, requires a three-year contract, and is moderately competitive.
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

SentinelOne Singularity Complete offers advanced ransomware protection, AI-driven threat detection, cross-platform support, and offline operation enhancing security and efficiency.
Trellix EDR offers scalable, user-friendly cybersecurity with automation, real-time monitoring, ransomware detection, and comprehensive threat management.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (3rd), Extended Detection and Response (XDR) (5th), AI Observability (4th)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
7.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SentinelOne Singularity Complete is 5.3%, down from 5.4% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.3%
Trellix Endpoint Detection and Response (EDR)1.2%
Other93.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
CESARCASTRO - PeerSpot reviewer
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Financial Services Firm
11%
Computer Software Company
11%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Sutherland Global Services
Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.