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SentinelOne Singularity Complete vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete cuts costs by boosting productivity, preventing threats, and reducing ransomware risks, offering quick ROI.
Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete offers quick, knowledgeable support with remote sessions, though some desire faster, interactive phone or chat options.
Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
I have contracted support and also have an operating control so I can get various types of support.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete scales efficiently, smoothly handling deployments, adding agents, and supporting growth across diverse IT infrastructures.
Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, performance, and proactive updates, despite occasional third-party software conflicts.
Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

SentinelOne Singularity Complete needs improvements in updates, false positives, integration, pricing, customization, access control, and threat detection.
Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
 

Setup Cost

SentinelOne Singularity Complete provides cost-effective endpoint security, with competitive pricing justified by its comprehensive and flexible features.
Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Valuable Features

SentinelOne Singularity Complete is lauded for AI threat detection, automation, user-friendly interface, and efficient endpoint security without cloud reliance.
Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
199
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (3rd)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SentinelOne Singularity Complete is 5.9%, down from 6.3% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.9%
Trellix Endpoint Detection and Response (EDR)1.3%
Other92.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Vidya Shree - PeerSpot reviewer
Easy to manage, zero-trust option and supports both Linux and macOS
SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.
CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise44
Large Enterprise74
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Sutherland Global Services
Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.