ExtraHop Reveal(x) for IT Operations vs NinjaOne comparison

ExtraHop Networks and NinjaOne are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #72, while NinjaOne is ranked #31 with an average rating of 7.7. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to NinjaOne’s 0.5% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

1,247 Views
898 Comparison Views

100% willing to recommend

NinjaOne

Read 18 NinjaOne reviews

6,255 Views
626 Comparison Views

94% willing to recommend

ExtraHop Reveal(x) for IT O...

NinjaOne

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and NinjaOne are competitive solutions catering to IT operations management. Based on strategic data, while pricing and support favor ExtraHop Reveal(x), NinjaOne leads in feature offerings, making it a worthwhile investment.

Features: ExtraHop Reveal(x) provides deep network traffic analysis, threat detection, and enhanced security operations. NinjaOne offers robust remote monitoring, management features, and efficiency in diverse IT environments.

Room for Improvement: ExtraHop Reveal(x) could improve its user interface, reporting tools, and customization options. NinjaOne might benefit from enhanced analytics, scalability, and security features.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) ensures efficient integration with comprehensive support. NinjaOne provides straightforward deployment with exceptional customer service.

Pricing and ROI: ExtraHop Reveal(x) has a competitive setup cost, offering strong ROI through improved security and insights. NinjaOne offers reasonable pricing with impressive ROI due to its comprehensive features enhancing IT operations efficiency.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. NinjaOne Report (Updated: September 2025).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NinjaOne

September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

72nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (12th), IT Operations Analytics (14th), Network Packet Capture (8th)

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, down from 0.6% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.5%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	98.9%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"Wire data analytics."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"NinjaOne is a great product. It is working and it is always developing."

"The installation is easy, it only took two minutes."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The software's automation tools have solved critical deployment problems for small businesses."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The customer support at NinjaOne is excellent, rated ten out of ten."

More NinjaOne pros

Cons

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"Network visibility is something that needs to be improved."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"This solution would be improved if it had the ability to retain data longer."

"The NinjaOne distribution server is highly dependent on an active directory."

"The solution could improve by optimizing the internet connection being used."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The network monitoring needs to be improved."

"I would like to see more scripts for PowerShell commands."

"I want NinjaOne to improve the reports."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

More NinjaOne cons

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The pricing is fair considering the value provided."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"Its pricing is great."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

13%

Healthcare Company

Educational Organization

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

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What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

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Compared 32% of the time

NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations

Compared 17% of the time

ThousandEyes vs ExtraHop Reveal(x) for IT Operations

Compared 13% of the time

ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations

Compared 11% of the time

Netrounds vs ExtraHop Reveal(x) for IT Operations

Compared 11% of the time

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Kaseya VSA vs NinjaOne

Compared 9% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 4% of the time

More NinjaOne Competitors

Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

October 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

NinjaOne

September 2025

Download NinjaOne product report

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Status Pros, Mitchell and Company

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NinjaOne

September 2025

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