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ExtraHop Reveal(x) for IT Operations vs NinjaOne comparison

ExtraHop Networks and NinjaOne are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #74, while NinjaOne is ranked #24 with an average rating of 8.4. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to NinjaOne’s 0.8% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,504 Views
  • 1,098 Comparison Views
100% willing to recommend
NinjaOne
Read 21 NinjaOne reviews
  • 7,114 Views
  • 1,352 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and NinjaOne are competitive solutions catering to IT operations management. Based on strategic data, while pricing and support favor ExtraHop Reveal(x), NinjaOne leads in feature offerings, making it a worthwhile investment.

Features: ExtraHop Reveal(x) provides deep network traffic analysis, threat detection, and enhanced security operations. NinjaOne offers robust remote monitoring, management features, and efficiency in diverse IT environments.

Room for Improvement: ExtraHop Reveal(x) could improve its user interface, reporting tools, and customization options. NinjaOne might benefit from enhanced analytics, scalability, and security features.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) ensures efficient integration with comprehensive support. NinjaOne provides straightforward deployment with exceptional customer service.

Pricing and ROI: ExtraHop Reveal(x) has a competitive setup cost, offering strong ROI through improved security and insights. NinjaOne offers reasonable pricing with impressive ROI due to its comprehensive features enhancing IT operations efficiency.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. NinjaOne Report (Updated: December 2025).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. NinjaOne
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
74th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
NinjaOne
Ranking in Network Monitoring Software
24th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NinjaOne0.8%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Out West
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
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Not Joseph Pearson - PeerSpot reviewer
Not Joseph Pearson
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne is a great product. It is working and it is always developing."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The installation is easy, it only took two minutes."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
More NinjaOne pros
 

Cons

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"I want NinjaOne to improve the reports."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"The network monitoring needs to be improved."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
More NinjaOne cons
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"Its pricing is great."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
More NinjaOne pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Educational Organization
9%
Healthcare Company
8%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
See all answers
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
See all answers
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
See all answers
 

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Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
January 2026
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
NinjaOne
January 2026
NinjaOne reportDownload NinjaOne product report
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?
  • Remote Monitoring: Essential for real-time insights into network and device performance.
  • Automation: Reduces manual tasks, increasing efficiency in IT management.
  • Patch Management: Timely updates for software and system security.
  • Mobile App: Ensures alerts and management capabilities on the go.
  • Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.
What benefits can users expect?
  • Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
  • Performance Tracking: Improved SLA system aids in efficient performance monitoring.
  • Enhanced Management: Effective use of scripts and policies streamline operations.
  • Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Status Pros, Mitchell and Company
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. NinjaOne
December 2025
Free Report: ExtraHop Reveal(x) for IT Operations vs. NinjaOne
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