We performed a comparison between ESET Cloud Apps Protection and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"Kaseya VSA's best features are auditing and reporting."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"The most valuable part of this solution is the security features that it offers."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The most valuable features of this solution are automation, inventory, and patch management."
"This solution is our RMM tool and we love the deployment features."
"We can schedule the patching of the endpoints."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"Sometimes, the product misinterprets the functionality of a machine."
"The deployment process could be better."
"There is room for improvement in the remote control strengths."
"It's very difficult to update the third-party software on every device."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
ESET Cloud Apps Protection is ranked 16th in Patch Management with 2 reviews while Kaseya VSA is ranked 4th in Patch Management with 29 reviews. ESET Cloud Apps Protection is rated 9.6, while Kaseya VSA is rated 7.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our ESET Cloud Apps Protection vs. Kaseya VSA report.
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