ESET Cloud Apps Protection vs Kaseya VSA comparison

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ESET Logo
11 views|9 comparisons
100% willing to recommend
Kaseya Logo
3,033 views|1,264 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ESET Cloud Apps Protection and Kaseya VSA based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ESET Cloud Apps Protection vs. Kaseya VSA Report (Updated: March 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the precision of detection and the level of customization of the policy.""We are close to having 99% or 98% detection."

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"Kaseya VSA's best features are auditing and reporting.""When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal.""The most valuable part of this solution is the security features that it offers.""I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time.""The most valuable features of this solution are automation, inventory, and patch management.""This solution is our RMM tool and we love the deployment features.""We can schedule the patching of the endpoints.""The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."

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Cons
"It's not easy for an admin to check and decide if the email is good or not.""The specific domain file for Apache needs to be well-defined."

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"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update.""The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses.""The predefined reports are not up to the mark and you have to do a lot of customization.""Sometimes, the product misinterprets the functionality of a machine.""The deployment process could be better.""There is room for improvement in the remote control strengths.""It's very difficult to update the third-party software on every device.""Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."

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Pricing and Cost Advice
  • "The solution provides affordable pricing for medium sized industries."
  • More ESET Cloud Apps Protection Pricing and Cost Advice →

  • "The pricing is quite good and we are satisfied with it."
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • More Kaseya VSA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features are the precision of detection and the level of customization of the policy.
    Top Answer:The solution provides affordable pricing for medium sized industries.
    Top Answer:The specific domain file for Apache needs to be well-defined.
    Top Answer:The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
    Top Answer:The solution's automation capabilities are not very strong. Therefore, I am looking for another system. Kaseya VSA is not very strong for updating and monitoring. The solution should have more… more »
    Top Answer:Kaseya VSA is used for maintaining laptops, patching the systems, and securing the platform.
    Ranking
    16th
    out of 50 in Patch Management
    Views
    11
    Comparisons
    9
    Reviews
    2
    Average Words per Review
    507
    Rating
    9.5
    4th
    out of 50 in Patch Management
    Views
    3,033
    Comparisons
    1,264
    Reviews
    15
    Average Words per Review
    687
    Rating
    7.7
    Comparisons
    Also Known As
    ESET Mail Security
    Learn More
    Overview

    ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

    ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

    Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.

    Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

    VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

    VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

    Kaseya VSA Features

    Kaseya VSA has many valuable key features. Some of the most useful ones include:

    • Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.
    • Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.
    • Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.
    • Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
    • Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.
    • Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.
    • Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

    Kaseya VSA Benefits

    There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

    • Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.
    • Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.
    • Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.
    • Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

    Reviews from Real Users

    Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

    A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

    "The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company. 

    PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

    Sample Customers
    Information Not Available
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Real Estate/Law Firm10%
    Media Company6%
    Energy/Utilities Company6%
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company20%
    Comms Service Provider10%
    Recreational Facilities/Services Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company6%
    Construction Company6%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    REVIEWERS
    Small Business76%
    Midsize Enterprise14%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise42%
    Buyer's Guide
    ESET Cloud Apps Protection vs. Kaseya VSA
    March 2024
    Find out what your peers are saying about ESET Cloud Apps Protection vs. Kaseya VSA and other solutions. Updated: March 2024.
    771,157 professionals have used our research since 2012.

    ESET Cloud Apps Protection is ranked 16th in Patch Management with 2 reviews while Kaseya VSA is ranked 4th in Patch Management with 29 reviews. ESET Cloud Apps Protection is rated 9.6, while Kaseya VSA is rated 7.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our ESET Cloud Apps Protection vs. Kaseya VSA report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.