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ESET Cloud Apps Protection vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Patch Management
33rd
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (44th), Vulnerability Management (69th)
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Patch Management category, the mindshare of ESET Cloud Apps Protection is 1.1%, up from 0.2% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 4.5%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Microsoft Windows Server Update Services4.5%
ESET Cloud Apps Protection1.1%
Other94.4%
Patch Management
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We use the security patch-level services provided by Microsoft. This is essential for keeping our network secure."
"A valuable feature about this solution is that it enforces an updating and patching process for my applications."
"Compared to Linux, Windows Server’s setup is easier."
"Microsoft support is the best support of all support, at a certain level."
"Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
"PowerShell is a valuable feature."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"It is a scalable solution."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"We have some problems when we update the servers."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
"More integration with different platforms would be an improvement."
"In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."
"The phone tree for Microsoft Update makes me smash my head against my desk."
"The security could be improved."
"Microsoft Windows Server Update Services needs to improve its reporting feature. The tool's competitor has better reporting capabilities."
"The challenges exist according to the planning. For example, if you plan to implement and apply updates to your infrastructure, including servers and clients, you must provide storage information and have a clear plan for that from start to end."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems."
"Microsoft Windows Server Update Services is not an expensive solution."
"Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
"I rate the solution's pricing a nine out of ten."
"While it might be relatively more expensive for smaller companies, larger enterprises can find it robust and capable of delivering significant value."
"The solution is expensive, and the licensing costs are yearly."
"The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
"Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
15%
Media Company
7%
Consumer Goods Company
7%
Government
9%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think nothing could be improved or enhanced in Microsoft Windows Server Update Services because it is doing precisely what it has to do. I do not see any minor enhancements or limitations to be o...
 

Also Known As

ESET Mail Security
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Windows Server Update Services and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.