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ESET Cloud Apps Protection vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Patch Management
22nd
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (29th), Vulnerability Management (37th)
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of ESET Cloud Apps Protection is 0.2%, up from 0.1% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 6.5%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Chuck Colby - PeerSpot reviewer
Efficient patch management, potentially scalable, and free is using Microsoft servers
Whether to use the solution or not is going to be context-sensitive. If you have a strong Microsoft team, you can probably handle this. If, like my team, you also have a dozen other vendors to consider, it's not just the operating system. The pattern I've seen over time with WSUS is that it has the potential to be a fantastic product, yet it doesn't feel finished. People try to implement WSUS, and context is important. In my context, we're a small business without teams of Microsoft-certified people. We are just trying to use what's available to achieve a goal, and WSUS is fine, however, not the best product out there. The business in America often tries to do more with less. I would not recommend it to a team of my size. If a company had half a dozen or a dozen Microsoft-certified people, I'd say, run with it. For a team of my size, no, absolutely not. I would rate the overall solution a solid eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
"The solution's most valuable feature is the ability to set logical rules. These rules allow us to automatically apply updates based on their criticality or assign them to specific computer groups. It allows for automatic deployment to specific groups based on predefined logic, eliminating the need for manual intervention in deployment creation."
"The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems."
"The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs)."
"The product is quite stable."
"The solution performs well."
"The performance has been okay."
"Downloads critical reports separately."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"I would like to see support for other operating systems such as Linux."
"The reporting is not as practical as I would like it to be."
"A few bugs need to be figured out for the security side."
"Typically, they are hesitant to provide good service when a competitor has a better service."
"The only complex part was the solution’s tricky setup phase."
"They should offer patch management across platforms."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"More integration with different platforms would be an improvement."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
"The solution is expensive, and the licensing costs are yearly."
"While it might be relatively more expensive for smaller companies, larger enterprises can find it robust and capable of delivering significant value."
"I rate the solution's pricing a nine out of ten."
"The product is not expensive."
"The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
"Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
"The product is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Media Company
7%
Consumer Goods Company
6%
Computer Software Company
14%
Government
12%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
It's a free service. You just buy the Windows Server operating system, and it is an internal feature.
What needs improvement with Microsoft Windows Server Update Services?
Sometimes, I encounter issues with the Windows internal database, which occasionally does not load, leading to the Pandit console stopping. I have to repair the database and perform export and impo...
 

Also Known As

ESET Mail Security
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Windows Server Update Services and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.