We performed a comparison between ESET Cloud Apps Protection and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Does a thorough job of examining email and URLs for malicious content."
"The basic features are okay and I'm satisfied with the Defender."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The pre-sales cost calculations could be more transparent."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP), whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Defender for Office 365 report.
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