EmpowerID vs Symantec Identity Governance and Administration comparison

EmpowerID vs. Symantec Identity Governance and Administration

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

EmpowerID

Ranking in User Provisioning Software

10th

Ranking in Identity Management (IM)

21st

Average Rating

7.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Identity Governanc...

Ranking in User Provisioning Software

9th

Ranking in Identity Management (IM)

23rd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity Governance Administration (IGA) (8th)

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of EmpowerID is 2.9%, up from 1.3% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 5.6%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Mindshare Distribution
Product	Mindshare (%)
Symantec Identity Governance and Administration	5.6%
EmpowerID	2.9%
Other	91.5%

User Provisioning Software

Featured Reviews

Varun Khandavalli

Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees

An excellent application with a strong use case

It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.

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reviewer2183661

Managing Director at a consultancy with 1-10 employees

Has an easy initial setup process, but its technical support services need improvement

The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows for self-service which means quicker turnaround for end-user support."

"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."

"The tremendous value at client locations has been a centralized and simplified identity provisioning and management solution."

"I like that it is easy to diagnose, and it has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."

"The scalability potential is there if a company needs to expand."

"This product has helped us to have better rules for the application and grow the business process."

"The big benefit is that the end users have an easier process requesting security access."

"The automated provisioning feature has been very key from an identity management point of view."

"It gives us the ability to automate the IAM process."

"Enabled enhanced delegated control to application owners and third party support reducing overhead cost to support desk and directory services teams"

More Symantec Identity Governance and Administration pros

Cons

"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."

"Perhaps it is the way my organization has it set up but I would like to add people to more than one group at a time."

"Its delegation model, while IDM has the capability to delegate, the delegation process is not intuitive or forthcoming to the clients."

"It is expensive, same as the other tools in the market."

"I would not recommend this product to others."

"Because it's software on our network, there are sometimes load-balancing issues or latency delays."

"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."

"It was a journey because when we started the project, we had trouble. We couldn't get the system easily installed, up and running but over the time we installed a different project from CA which really enabled us to get things smooth, up and running and for the past 6 months we haven't had any defaults in the system."

"We did a number of things in our deployment which made life more difficult on us."

"Sometimes there is a problem with performance. There are times that it takes too long to generate reports and to run the assessment tools to collect the information."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

Information not available

"Compared to other options, CA products are not that expensive."

"The connector is free, and bundled with the product."

"The price is based on the number of users."

"Pricing and licensing models are adequate and reasonable."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

"The price is flexible for our existing customers."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

"The product has a good price in competition with another product with the same solution."

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885,264 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Marketing Services Firm

13%

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	9
Large Enterprise	45

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?

The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.

What needs improvement with EmpowerID?

I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.

What is your primary use case for EmpowerID?

EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.

What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...

What is your primary use case for Symantec Identity Governance and Administration?

I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...

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Product Reports

User Provisioning Software

Download EmpowerID product report

Symantec Identity Governance and Administration

Download Symantec Identity Governance and Administration product report

Symantec Identity Governance and Administration report

Also Known As

The Dot Net Factory EmpowerID

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Overview

All-in-one Identity Management & Cloud Security platform designed for comprehensive provisioning, SSO, and access governance.

EmpowerID

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Broadcom

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker

Acciona, Core Blox, DBS

EmpowerID vs. Symantec Identity Governance and Administration