OpenText Application Quality Management and Eggplant Test are two distinct products that compete in the software testing market. Based on various parameters, Eggplant Test seems to have the upper hand due to its AI-driven features and ease of use, despite the high cost issues faced by both solutions.
Features: OpenText Application Quality Management offers extensive customization, strong integration with various tools, and excels in requirements management, defect tracking, and API capabilities. Eggplant Test is known for its versatile AI-driven features such as OCR and image recognition, making it suitable for cross-platform testing. Additionally, Eggplant Test focuses on flexibility and ease of use with comprehensive automation tools.
Room for Improvement: OpenText Application Quality Management has room for improvement in high licensing costs, a cumbersome user interface, poor reporting capabilities, and integration with Agile methodologies. Eggplant Test could improve its high costs and limited event support. Both products need to address high pricing challenges, with OpenText also dealing with slow performance and compatibility issues with non-Internet Explorer browsers.
Ease of Deployment and Customer Service: OpenText Application Quality Management provides flexibility with deployment options across public and private clouds and on-premises solutions, though it primarily deploys on-premises like Eggplant. Eggplant receives positive feedback for responsive technical support, while OpenText has mixed reviews regarding customer service."
Pricing and ROI: Both solutions are viewed as expensive. OpenText is especially costly for small to medium-sized companies; however, its alignment with large-scale projects provides value. Eggplant's high pricing is offset by robust features making the investment worthwhile. Customers of both products report good ROI due to reduced manual testing efforts and enhanced test management.
It acts as an enabler for effective test and program management.
Eggplant Test offers 24x7 support.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.
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OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
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