OpenText Application Quality Management and Eggplant Test compete in the testing automation category, with OpenText having an advantage in larger organizations due to its data integrity and integration capabilities, while Eggplant stands out with its AI-driven and platform-independent features.
Features: OpenText provides a robust framework for maintaining data integrity, flexible licensing options, and integration with numerous tools. Its intuitive interface and powerful API allow for extensive customization, making it suitable for large enterprises. Eggplant Test excels in OCR technology, image recognition, and platform independence, making it versatile for diverse environments. It enables automated testing without needing backend access and leverages AI for enhanced testing.
Room for Improvement: OpenText could improve its high licensing costs, complex UI, limited browser support, and agile testing capabilities. Enhancements in reporting and UI efficiency are also needed. Eggplant faces challenges with expensive licensing, a steep learning curve, limited event support, and occasional stability issues. Users seek better text recognition and reporting features.
Ease of Deployment and Customer Service: OpenText offers flexible deployment configurations including on-premises and various cloud options, though its customer service suffers from inconsistent support responsiveness. Eggplant primarily supports on-premises and public cloud deployments with generally responsive customer support, although concerns about service knowledge persist.
Pricing and ROI: OpenText's pricing is high, potentially deterring smaller businesses, but many users report significant ROI due to enhanced data management and reduced error rates. Eggplant Test also has a high price point, but its comprehensive features and efficiency in automation justify costs for larger enterprises. Licensing costs may pose a barrier for smaller organizations.
It acts as an enabler for effective test and program management.
Eggplant Test offers 24x7 support.
Technical support has been excellent.
Quality is always high yet not perfect.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.
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OpenText Application Quality Management offers extensive capabilities in test management, automation tool integration, and defect traceability, providing an efficient and user-friendly experience for tracking and managing testing workflows.
The platform supports test management by integrating with automation tools and managing the traceability of defects and requirements. It facilitates users with linking test cases to defects, uploading from Excel, and generating customizable reports, which enhances efficiency. Business Process Testing and requirement capturing for test cases further extend its capabilities. Users report concerns about its integration with other tools, particularly in DevOps and agile frameworks, as well as challenges with its complex interface and high cost. Improved integration, better browser compatibility, upgraded dashboards, and enhanced support for agile methodologies are recommended by many users.
What are the most important features of OpenText Application Quality Management?In industries such as finance, healthcare, and technology, organizations apply OpenText Application Quality Management for test management, planning, and automation. It is an essential tool for managing test scenarios, recording results, and supporting both manual and automated testing processes. This tool aids in regression testing, ensuring requirement traceability and acting as a repository for executing test cycles, thereby supporting robust quality assurance practices.
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