Dynamics 365 Sales vs Nimble CRM comparison

Microsoft and Nimble are both solutions in the CRM category. Microsoft is ranked #13 with an average rating of 8.7, while Nimble is ranked #131. Microsoft holds a 0.4% mindshare in CRM, compared to Nimble’s 0.2% mindshare. Additionally, 100% of Microsoft users are willing to recommend the solution, compared to 100% of Nimble users who would recommend it.

Dynamics 365 Sales

Read 14 Dynamics 365 Sales reviews

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406 Comparison Views

100% willing to recommend

Nimble CRM

Read 3 Nimble CRM reviews

321 Views
244 Comparison Views

100% willing to recommend

Dynamics 365 Sales

Nimble CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 6, 2025

Nimble CRM and Dynamics 365 Sales compete in the CRM space. Dynamics 365 Sales takes an upper hand with its advanced features for comprehensive capabilities, while Nimble CRM offers better pricing and support.

Features: Nimble CRM delivers integration capabilities, a focus on social media alignment, and valuable engagement tools. Dynamics 365 Sales provides comprehensive sales automation, analytics features, and scalability, making it ideal for enterprises demanding in-depth data handling.

Ease of Deployment and Customer Service: Nimble CRM supports straightforward deployment and responsive customer service, appealing to small to mid-sized businesses desiring quick setup and assistance. Dynamics 365 Sales, with extensive support, may need more involved deployment processes, appropriate for enterprises seeking complex setups.

Pricing and ROI: Nimble CRM caters to cost-conscious buyers with budget-friendly solutions delivering significant ROI. Dynamics 365 Sales, while pricier, justifies its cost with extensive functionalities and high ROI for larger enterprises willing to invest.

To learn more, read our detailed Dynamics 365 Sales vs. Nimble CRM Report (Updated: September 2025).

Buyer's Guide

Dynamics 365 Sales vs. Nimble CRM

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynamics 365 Sales

Ranking in CRM

13th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Nimble CRM

Ranking in CRM

131st

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Social CRM (27th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Dynamics 365 Sales is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nimble CRM is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Dynamics 365 Sales	0.4%
Nimble CRM	0.2%
Other	99.4%

CRM

Featured Reviews

IlyasAhmad

Manager IT infrastrcture at Sapphire Group

A versatile and scalable CRM solution that streamlines business processes with its user-friendly interface and seamless integration with Microsoft platforms

The support they provide is quite commendable. When I was exploring various features of Office 365, being relatively new to it, I encountered a few challenges. Upon raising a support ticket on the Microsoft platform, I not only received prompt emails but also phone calls and engaging sessions. The Microsoft support engineers proved to be very helpful, and I appreciated their structured escalation metrics. Starting with basic assistance, they escalate the ticket to senior technicians if needed, ensuring comprehensive problem resolution. Another notable aspect is the abundance of Microsoft support resources, including videos, articles, and documentation, providing ample guidance for users. The support system offers a wealth of information, making it a valuable resource for problem-solving. I would rate it nine out of ten.

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Hakan Genel

Disaster Recovery Specialist at Metropolitan State University of Denver

An easy-to-use, simple and stable CRM solution

The solution is used for VMware Environment It's easy to configure and easy to create a data source or replicate it to another one. It's very easy to use. All servers are in the environment, and we are using the data source. Nimble is very reliable. The configuration is very quick and simple.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is on the same screen as Microsoft and Windows, which makes it easier for end users to learn. Its features are good, and the solution's integration is without challenges."

"Microsoft 365, in its entirety, provides a collaborative environment that allows me to connect to multiple tools, including email, drive, and cloud hosting folders."

"The solution is fast."

"Dynamics 365 Sales assists in streamlining the sales cycle by reducing it by 30%."

"Dynamics 365 Sales offers robust integration capabilities with third-party tools, complemented by our in-house developed applications. We've tailored our pricing within Dynamics 365 to suit our specific needs, collaborating closely with our teams for its development. Leveraging Azure and Microsoft Office 365 integration, Dynamics 365 becomes even more powerful."

"The AI provides insights about the customer."

"The most valuable features of Dynamics 365 Sales for us are the standard functional power platform applications for business processes."

"Dynamics 365 Sales has a sales feature that is easy to use. It is easy to understand and use."

More Dynamics 365 Sales pros

"It is a fast and reliable solution."

"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."

"It's easy to configure and easy to create a data source or replicate it to another one."

Cons

"The solution’s stability could be improved."

"However, having more dashboards and customizable templates, specifically tailored for sales in Dynamics 365, would enhance its usability even further. Being able to create custom dashboards would be particularly beneficial."

"It's very structured, and the out-of-the-box functionality is very limited, meaning you have to do a lot of customizations."

"Making it more budget-friendly would be beneficial."

"At the start of the project, we made this mistake by relying on Power Automate. We discovered latency issues and problems related to the limits exist."

"The solution needs an improved connection to AI."

"I have not noticed anything that I would recommend for improvement so far."

"There's room for improvement in the pricing models."

More Dynamics 365 Sales cons

"The solution should improve its replication groups' verification confirmation."

"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."

"The product has a security flaw."

Pricing and Cost Advice

"The pricing is challenging, which is particularly relevant for countries like Pakistan and others with limited budgets."

"The platform is expensive."

"The cost of the solution is very similar to that of other solutions like Salesforce CRM."

"Dynamics 365 Sales' pricing is in the middle. It's not expensive like SAP and Oracle."

"The solution is cost-effective."

"The pricing is moderate."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	4

No data available

Questions from the Community

What do you like most about Dynamics 365 Sales?

It integrates well with other Microsoft products, enhancing sales workflow.

See all answers

What needs improvement with Dynamics 365 Sales?

Beyond what Dynamics 365 Sales currently provides, any improvement would require a combination of processes, changes, and user behavior modifications on our side coupled with the product. The produ...

See all answers

What is your primary use case for Dynamics 365 Sales?

Our organization uses Dynamics 365 Sales for global sales collaboration. Previously, CRM was being treated as Outlook, with everyone in the organization receiving it by default regardless of necess...

See all answers

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Comparisons

Microsoft Dynamics CRM vs Dynamics 365 Sales

Compared 52% of the time

SAP CRM vs Dynamics 365 Sales

Compared 48% of the time

More Dynamics 365 Sales Competitors

No data available

Product Reports

Buyer's Guide

Dynamics 365 Sales

October 2025

Download Dynamics 365 Sales product report

Buyer's Guide

CRM

September 2025

Download Nimble CRM product report

Overview

Dynamics 365 Sales empowers teams with capabilities in lead management, scheduling, and workflow organization. Its Office 365 integration and comprehensive ERP features enhance productivity and control.

Dynamics 365 Sales offers powerful tools for managing leads and customer interactions. Its integration with third-party apps and REST APIs simplifies workflows, providing comprehensive visibility and reliable performance. Teams benefit from its robust documentation and Power Platform compatibility, enhancing productivity with flexible pricing and a user-friendly interface. Despite some complexities, improvements in Outlook integration, AI features, and affordability are areas for enhancement.

What are the key features of Dynamics 365 Sales?

Lead Management: Simplifies tracking and organizing potential sales opportunities.
Office 365 Integration: Seamlessly works with Office applications for increased efficiency.
Customization Options: Allows for tailored solutions to meet business processes.
Third-party Integration: Connects with external apps to streamline operations.
Power Platform Compatibility: Enhances development and functionality.

What benefits should users expect from Dynamics 365 Sales?

Increased Productivity: Enhances efficiency with streamlined workflows and tools.
Enhanced Visibility: Provides comprehensive insights into sales activities.
Reliable Performance: Offers stability with robust platform support.
Cost-effectiveness: Flexible pricing options cater to varying business needs.
Improved Collaboration: Facilitates teamwork through seamless integrations.

Companies in industries like retail and sales management implement Dynamics 365 Sales to track opportunities and manage customer interactions. It helps in generating customized offers, managing orders, and supports sales reporting and CRM capabilities. Teams utilize it for sales management, lead follow-ups, and aligning targets with objectives, making it essential for daily operations.

Microsoft

Nimble CRM is a relationship-focused CRM platform designed to streamline communication, enhance customer relationships, and improve business productivity through practical features and ease of use.

Nimble CRM integrates social media channels, communication tools, and contact management into one platform, enabling businesses to nurture relationships and engage with clients efficiently. The sales pipeline features, task management capabilities, and advanced reporting tools allow users to prioritize and efficiently handle daily tasks while maintaining a comprehensive overview of all client interactions. This CRM can adapt to various industries, offering scalable solutions ideal for small to medium businesses aiming to enhance customer relations and grow revenue.

What are the key features of Nimble CRM?

Contact Management: Centralized database for managing contacts, integrating directly with email systems.
Social Listening: Seamless integration with social media platforms to monitor and engage with customer activities.
Pipeline Management: Visual sales pipeline to track deal progress from lead generation to closing.
Task Management: Tools to organize and prioritize tasks, ensuring timely follow-up and efficiency.
Email Tracking: Insightful email tracking features to monitor open rates and engagement levels.

What benefits to look for in reviews?

Enhanced Productivity: Reduction in time spent searching for contact details and tracking communications.
Improved Customer Engagement: Better insights into customer interactions lead to more personalized communication.
Sales Growth: Streamlined processes and efficient task management contribute to increased sales conversions.
Data-Driven Decisions: Advanced reporting tools enable more informed business strategies.

Nimble CRM is widely implemented across industries like real estate, finance, and consulting. Companies leverage its features to handle customer interactions, streamline communications, and ensure strategic follow-ups, resulting in improved client satisfaction and retention. Integrations with industry-specific tools enable these sectors to adopt Nimble CRM smoothly into their operations, making it a valuable asset for businesses needing robust customer relationship management.

Nimble

Sample Customers

Information Not Available

A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com

Buyer's Guide

Dynamics 365 Sales vs. Nimble CRM

September 2025

Free Report: Dynamics 365 Sales vs. Nimble CRM

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