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HootSuite vs Nimble CRM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social CRM
1st
Average Rating
8.0
Number of Reviews
19
Ranking in other categories
Social Media Management Solutions (2nd), Social Media Analytics Software (2nd)
Nimble CRM
Ranking in Social CRM
11th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
CRM (37th)
 

Mindshare comparison

As of September 2026, in the Social CRM category, the mindshare of HootSuite is 10.4%, up from 7.9% compared to the previous year. The mindshare of Nimble CRM is 3.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
HootSuite10.4%
Nimble CRM3.9%
Other85.7%
Social CRM
 

Featured Reviews

Calin Balaita - PeerSpot reviewer
Senior Engineer at Wärtsilä
Consistent scheduling has amplified our global branding and simplified weekly content sharing
HootSuite does a good job at what it does, and I didn't have any issues with it. If I had to think about one thing that could make my experience even better, the interface on the iOS version could be a bit smoother and things could be more visible, but other than that, it works fine.
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
A fast and reliable solution that reduces data storage costs
The product leverages flash storage and predictive analytics. It helps us to monitor the infrastructure and reduces data storage costs. It reduces risk against snapshots and has great performance and capacity. The tool can be useful for applications that need speed. It is a fast and reliable solution. It can work on various IT platforms and environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features HootSuite offers in my experience are the pipeline and the order status."
"Customer Service: Great. Technical Support: Good."
"The main improvement HootSuite offers is allowing my organization to run social media campaigns."
"With the centralized place for us to manage all our customer conversations and all of our social media engagement, HootSuite has helped us save a lot of time."
"Hootsuite feels like an all-in-one tool; I can publish content on Hootsuite and then answer comments, which is what I do for my customers."
"HootSuite has positively impacted my organization by making it easy for us to post our socials without having to add staff."
"HootSuite has been truly useful and helpful in my organization because impressions have increased, there has been an increase in traffic, scheduling has become simpler, and approvals have been excellent."
"HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts."
"It's easy to configure and easy to create a data source or replicate it to another one."
"It is a fast and reliable solution."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
 

Cons

"Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good."
"There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product."
"The pricing would be great if it were free. It costs $99 per month, which is quite expensive."
"Bulk scheduling."
"Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet."
"Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want."
"The company should reduce the pricing to make it easier for companies to deploy to larger social teams."
"HootSuite can be improved regarding their summarized AI brand sentiment."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product has a security flaw."
"The solution should improve its replication groups' verification confirmation."
 

Pricing and Cost Advice

"​I have only used the free versions.​"
"The solution is cost-effective."
"The pricing is moderate."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Outsourcing Company
11%
Educational Organization
10%
Media Company
7%
Construction Company
16%
Financial Services Firm
12%
Healthcare Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with HootSuite?
I think HootSuite can be improved with a better user interface. I believe it could be a little clearer on the instructions.
What is your primary use case for HootSuite?
My main use case for HootSuite is marketing towards social media. A specific example of how I used HootSuite for my marketing is that I posted social media content for my law firm. HootSuite helped...
What advice do you have for others considering HootSuite?
My advice to others looking into using HootSuite is to check it out, try it out, and see if it works for you. I gave this product a rating of 8.
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Comparisons

 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about HootSuite vs. Nimble CRM and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.