

Find out in this report how the two DX NetOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Risks can mean that if one failure happens, it can result in risks in hundreds of thousands of USD.
Broadcom technical support is very good.
The technical support is excellent, and I would rate it at ten.
We typically have weekly calls with the technical staff, and whenever we encounter issues, they usually reply with solutions within one or two days.
I would rate Splunk ITSI (IT Service Intelligence) support at nine or 9.5 because it is a highly effective and handy tool.
Splunk is highly scalable, with the ability to expand efficiently.
When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages.
Splunk ITSI (IT Service Intelligence) demonstrates good scalability.
We found the process of DX Spectrum down from time to time, and we need to interfere manually to restart.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
Splunk ITSI (IT Service Intelligence) fails if you do not have good hardware requirements.
I would rate the stability of Splunk ITSI (IT Service Intelligence) as a perfect ten; it is an extremely stable tool.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
If we want to make others changes without paying for customization, we need to learn it deeply by ourselves.
I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.
On-cloud upgrades are easy, but on-premises upgrades are very painful.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
The price is very, very high.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
I believe the pricing is based on daily volume ingestion.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
We do not know everything about how to build the dashboard, but for what the management requires, it is very simple.
The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.
One valuable feature is the scheduled maintenance window provided by Splunk ITSI (IT Service Intelligence) because Splunk does not offer this scheduling maintenance feature in the core product, but Splunk ITSI (IT Service Intelligence) helps us with these maintenance reports.
The most beneficial aspect for me is that it is AI-enabled, providing us with very good analytics.
| Product | Market Share (%) |
|---|---|
| DX Spectrum | 26.7% |
| DX Performance Management | 32.8% |
| AppNeta by Broadcom | 31.9% |
| Other | 8.599999999999994% |
| Product | Market Share (%) |
|---|---|
| Splunk ITSI (IT Service Intelligence) | 2.0% |
| PagerDuty Operations Cloud | 13.2% |
| Opsgenie | 9.0% |
| Other | 75.8% |

| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 19 |
| Large Enterprise | 90 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 10 |
| Large Enterprise | 35 |
DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.
DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.
DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.
DX Spectrum Features
DX Spectrum has many valuable key features. Some of the most useful ones include:
DX Spectrum Benefits
There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:
Reviews from Real Users
DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”
Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.