"Great out-of-the-box capability."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"Great visibility on the dashboard."
"The most valuable feature is ease of use."
"Everything is in a single pane and you can look at your network in one centralized place."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"The company has not kept pace with developments."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Meraki lacks their own software for connecting to the VPN which creates some issues."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
"The initial setup is complex and can be made more straightforward."
Earn 20 points
DX Infrastructure Manager is ranked 29th in Network Monitoring Software with 2 reviews while Meraki Dashboard is ranked 8th in Network Monitoring Software with 15 reviews. DX Infrastructure Manager is rated 7.6, while Meraki Dashboard is rated 9.0. The top reviewer of DX Infrastructure Manager writes "Good out-of-the box capability but we feel the company is lagging in development". On the other hand, the top reviewer of Meraki Dashboard writes "Centralized dashboard management for all devices on your network that is easy-to-use". DX Infrastructure Manager is most compared with Zabbix, DX Spectrum, Datadog, SCOM and Microsoft Endpoint Configuration Manager, whereas Meraki Dashboard is most compared with ThousandEyes, Zabbix, PRTG Network Monitor, SolarWinds NPM and Auvik. See our DX Infrastructure Manager vs. Meraki Dashboard report.
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