

DX Unified Infrastructure Management and Meraki Dashboard compete in infrastructure management and monitoring. DX Unified Infrastructure Management holds the upper hand in monitoring capability, while Meraki Dashboard is favored for its user-friendly management and visualization.
Features: DX Unified Infrastructure Management provides extensive monitoring probes, agent-based technology for non-Java systems enhancing stability, and significant scalability with diverse OS support. Meraki Dashboard offers centralized management with layer 7 filtering, a simplified VPN setup, and extensive integration capabilities.
Room for Improvement: DX Unified Infrastructure Management could improve in customer support, increase VMware monitoring efficiency, and offer better filtering and maintenance mode. Meraki Dashboard needs improvement in licensing complexity, VPN client functionality, and enhanced user interface guidance.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports hybrid, on-premises, and public cloud environments but faces criticism in customer service post-CA acquisition. Meraki Dashboard supports private and public cloud deployments and is praised for straightforward licensing and responsive technical support.
Pricing and ROI: DX Unified Infrastructure Management is expensive but its functionality often leads to a positive ROI. Meraki Dashboard is considered costly but offers pricing flexibility and device licensing options which users find beneficial in terms of operational simplicity and network visibility.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
The support response time can be slow, sometimes taking up to fifteen hours.
For technical support, I would give it a ten.
They are instantly available for technical support from Meraki Dashboard.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Better support and more accessible resources are crucial.
It provides many insights out of the box without any need to search for them.
I should be able to check the policies like a firewall, but in Cisco ISE, I have to go through many options to find the policies and determine what the current policies are on a port.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
| Product | Mindshare (%) |
|---|---|
| Meraki Dashboard | 0.7% |
| DX Unified Infrastructure Management | 1.0% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
DX Unified Infrastructure Management offers scalable, easy deployment with flexible multi-tenancy and extensive monitoring capabilities for managed service providers.
DX Unified Infrastructure Management serves managed service providers by providing comprehensive infrastructure monitoring for servers, applications, networks, databases, cloud environments, and data centers. It features a Unified Monitoring Portal and predefined templates for enhanced usability. Robust reporting and alerting features provide critical insights while offering agent-based and agentless options to support diverse infrastructure requirements. The system's integration capabilities and application-level monitoring are key strengths, while a customizable framework allows for effective automation and probe management, consolidating data sources efficiently.
What are the key features of DX Unified Infrastructure Management?Managed service providers and integrators implement DX Unified Infrastructure Management globally, engaging clients in regions like the US, Europe, South America, and Asia. They replace older systems like Nagios and Cacti for more modern infrastructure management. It is widely used for client infrastructure management with capabilities like URL monitoring and synthetic transactions, supported by a modern HTML5 UI. Faster adaptation to new technologies, improved web admin tools, optimization of reporting, and reduced manual tasks are continually addressed, enhancing system performance, particularly for Linux environments.
Meraki Dashboard offers intuitive, cloud-based network management, simplifying tasks with centralized control, real-time monitoring, and comprehensive security.
Offering ease of use and a single-pane-of-glass view, Meraki Dashboard enhances network management through centralized monitoring and configuration. Its intuitive interface allows remote device management, policy configuration, and real-time alerts. Cloud-based access provides scalability and automatic updates, while detailed analytics and security measures ensure robust control over networks. Though some users mention complexity in certain configurations and third-party integration gaps, its continuous improvement and network management efficiency accommodate extensive business requirements.
What are the Key Features of Meraki Dashboard?Enterprises deploy Meraki Dashboard for diverse network management purposes, including monitoring, access point deployment, security configuration, and VLAN and LAN management. In education, it provides centralized Wi-Fi management and ensures secure student access. Retail businesses utilize it for seamless device integration and analytics, while healthcare facilities employ its robust security and real-time monitoring to safeguard patient data and maintain network efficiency. Its cloud-based interface enhances control and visibility across numerous sites, simplifying management and configurations.
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