ThousandEyes and Meraki Dashboard compete in network monitoring and management. ThousandEyes has an edge in network insights, making it superior for troubleshooting, while Meraki Dashboard is preferred for its integration and simplicity.
Features: ThousandEyes provides comprehensive network monitoring features like path analyzer, end-to-end visibility, and invaluable troubleshooting tools. Meraki Dashboard offers an easy-to-use interface that manages multiple devices, analytics capabilities, and advanced security features.
Room for Improvement: ThousandEyes can enhance its application-level monitoring, broader integration capabilities with other tools, and improve dashboard intuitiveness. Meraki Dashboard could improve by addressing licensing issues, simplifying advanced settings, and accommodating better integration with non-Cisco devices.
Ease of Deployment and Customer Service: ThousandEyes is mainly on-premises, receiving positive feedback for technical support despite some variability in response times. Meraki Dashboard offers flexible cloud deployment options with general customer satisfaction, although specific support pattern comparisons are limited.
Pricing and ROI: ThousandEyes is seen as a high-value investment, producing positive ROI, though more costly and suited for larger enterprises. Meraki Dashboard is expensive, with a device-based licensing structure, delivering robust management efficiencies that justify the cost for many organizations. Meraki's ROI is favorable due to improved operational efficiency.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
We contacted the support team, and they resolved it within a couple of hours.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Improving AI could be a significant role-changer for many aspects.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
You can also implement some security measures over Meraki Dashboard, such as Cisco Umbrella, which is a powerful DNS security tool, and you can manage FTD firewalls through Meraki Dashboard, making it very beneficial.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
Product | Market Share (%) |
---|---|
ThousandEyes | 3.5% |
Meraki Dashboard | 1.1% |
Other | 95.4% |
Company Size | Count |
---|---|
Small Business | 22 |
Midsize Enterprise | 13 |
Large Enterprise | 25 |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 2 |
Large Enterprise | 11 |
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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