Meraki Dashboard and Cisco DNA Center compete in the network management category. While Meraki Dashboard is favored for small to medium-sized businesses due to its simplicity and cloud management features, Cisco DNA Center is more suitable for large-scale enterprises, offering enhanced security and integration options.
Features: Meraki Dashboard is noted for its ease of use with cloud management, multilayer filtering, and integrated analytics. It is particularly suitable for small to medium-sized businesses. Cisco DNA Center provides robust tools ideal for larger networks, enhanced AI-driven security features, and seamless integration with Cisco infrastructure, making it comprehensive for enterprise-level needs.
Room for Improvement: Meraki Dashboard users point out licensing issues, costly pricing, and configuration complexity. Cisco DNA Center users criticize it for high costs and deployment complexities, including upgrade challenges, while also highlighting a need for better integration capabilities and improved reporting features.
Ease of Deployment and Customer Service: Meraki Dashboard offers straightforward cloud-based deployment across public and private environments, although users report mixed experiences with customer support, particularly regarding wait times. Cisco DNA Center, being primarily on-premises, poses deployment challenges requiring technical expertise. However, its technical support is well-regarded for responsiveness and effectiveness.
Pricing and ROI: Meraki Dashboard follows a subscription-based model that is perceived as expensive, impacting ROI potential despite its functionality. Cisco DNA Center is also costly, justified mainly for larger enterprises due to its extensive features. Both solutions require substantial investment but can deliver good ROI when fully utilized in the right organizational context.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
For technical support, I would give it a ten.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
When we communicate problems, they solve them effectively.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
It provides many insights out of the box without any need to search for them.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
It summarizes everything in one place, which is very important for our organization.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
You can also implement some security measures over Meraki Dashboard, such as Cisco Umbrella, which is a powerful DNS security tool, and you can manage FTD firewalls through Meraki Dashboard, making it very beneficial.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.2% |
| Meraki Dashboard | 1.0% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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