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Cisco DNA Center vs Meraki Dashboard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cisco DNA Center enhances efficiency by reducing configuration time, despite licensing costs, with positive but varied ROI evaluations.
Sentiment score
1.0
Organizations experience varying ROI from Meraki Dashboard, with benefits in efficiency and global device management via a browser.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
 

Customer Service

Sentiment score
6.2
Cisco's DNA Center support is praised for responsiveness but criticized for slow responses and challenges with complex issues.
Sentiment score
6.6
Meraki Dashboard's customer service is generally praised for knowledge and efficiency, though some users report wait time issues.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center is highly scalable, effectively supports small to large networks, but licensing costs can be high.
Sentiment score
4.6
The Meraki Dashboard provides scalable, user-friendly management for organizations of all sizes, supporting extensive devices and seamless expansion.
The solution is designed for large enterprise companies.
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is generally stable, with some users reporting occasional bugs and needed updates affecting stability.
Sentiment score
5.1
Meraki Dashboard is reliable with minimal downtime, occasional VPN issues, and strong user confidence in its stability.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
 

Room For Improvement

Cisco DNA Center needs better integration, user-friendliness, and support, with pricing, scalability, and compatibility issues impacting its effectiveness.
Meraki Dashboard needs improvements in licensing, UI, VPN setup, device integration, stability, documentation access, and advanced features.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Improving AI could be a significant role-changer for many aspects.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
 

Setup Cost

Cisco DNA Center is costly, justified for enterprises, challenging for mid-market, with SaaS and promotions occasionally aiding affordability.
Meraki Dashboard is costly but offers robust support and management, with pricing varying by license length and device type.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
 

Valuable Features

Cisco DNA Center provides centralized management, security, AI-driven insights, and automation, enhancing network control and operational efficiency.
Meraki Dashboard excels with user-friendly interface, cloud management, security features, and centralized control, enhancing network performance and management.
The most valuable features include AI-driven insights which make troubleshooting much easier.
With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed.
You can also implement some security measures over Meraki Dashboard, such as Cisco Umbrella, which is a powerful DNS security tool, and you can manage FTD firewalls through Meraki Dashboard, making it very beneficial.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
42
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 1.1% compared to the previous year. The mindshare of Meraki Dashboard is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center1.4%
Meraki Dashboard1.1%
Other97.5%
Network Monitoring Software
 

Featured Reviews

Ahmed  Helmy - PeerSpot reviewer
Experience unified visibility and monitoring for enterprise campus and significant time savings and enhanced troubleshooting with reliable support
We have been working with Cisco DNA Center for ten years. Our clients use Cisco DNA Center for unified visibility/monitoring across Enterprise Campus both LAN & WLAN along with Access and fast technical issues troubleshooting The solution provides fast troubleshooting capabilities and fast…
MURALI NIDAMANURI - PeerSpot reviewer
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
6%
Computer Software Company
17%
Government
7%
Educational Organization
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise25
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...
 

Also Known As

DNA Center
No data available
 

Overview

 

Sample Customers

Information Not Available
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Cisco DNA Center vs. Meraki Dashboard and other solutions. Updated: September 2025.
867,021 professionals have used our research since 2012.