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DocuWare vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Document Management Software
6th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (25th), Cloud Storage (65th), Content Collaboration Platforms (45th)
Interfacing Technologies En...
Ranking in Document Management Software
25th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), Business Process Management (BPM) (86th), GRC (62nd), Quality Management Software (47th)
 

Mindshare comparison

As of January 2026, in the Document Management Software category, the mindshare of DocuWare is 6.0%, down from 12.6% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 1.2%. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
DocuWare6.0%
Interfacing Technologies Enterprise Process Center1.2%
Other92.8%
Document Management Software
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"It should have collaboration features."
"Its graphical user interface could be more user-friendly."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
7%
Manufacturing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Enterprise Process Center
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about DocuWare vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.