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Bizagi vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (1st), Process Automation (11th), Rapid Application Development Software (15th), Low-Code Development Platforms (13th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
Interfacing Technologies En...
Ranking in Business Process Management (BPM)
60th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (139th), GRC (44th), Quality Management Software (48th), Document Management Software (18th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Bizagi is 3.7%, down from 6.1% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Bizagi3.7%
Interfacing Technologies Enterprise Process Center0.7%
Other95.6%
Business Process Management (BPM)
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The product has a comfortable GUI and a good environment for users."
"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."
"The most valuable features of the solution are the process modeling part and process simulation."
"It is open source."
"The free online Help and E-Learning is very strong."
"In Bizagi, all of the features are valuable."
"The visualizations and attachments provided by the product are valuable."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"Sending emails for a role, import from AD and the creation of areas per profiles are features that need improvement."
"The solution was very limited."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"With Bizagi, initial loading is extremely slow."
"It's very difficult to contact support unless you pay for it."
"Customer Service: It needs improvement to the speed with which they respond. Technical Support: It needs improvement to the speed with which they respond."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

"We have no issues with the pricing."
"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"The product must improve its cost."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"It is expensive."
"This solution would be expensive for a company that has a lot of users."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"The Bizagi modeler can be downloaded free of charge."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
Computer Software Company
9%
Construction Company
25%
Computer Software Company
21%
Healthcare Company
15%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
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Also Known As

No data available
Enterprise Process Center
 

Interactive Demo

 

Overview

 

Sample Customers

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Bizagi vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.