DocStar ECM vs SS&C Blue Prism comparison

Epicor and SS&C Technologies are both solutions in the Document Management Software category. Epicor is ranked #19, while SS&C Technologies is ranked #15 with an average rating of 7.7. Epicor holds a 1.7% mindshare in DMS, compared to SS&C Technologies’s 0.8% mindshare. Additionally, 100% of Epicor users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

DocStar ECM

Read 7 DocStar ECM reviews

82 Views
41 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

25 Views
17 Comparison Views

66% willing to recommend

DocStar ECM

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

DocStar ECM and SS&C Blue Prism are competing enterprise software solutions in content management and robotic process automation. DocStar ECM appears to have the upper hand in pricing and support, while SS&C Blue Prism excels in automation features and scalability.

Features: DocStar ECM offers strengths in document management, workflow automation, and integration capabilities. SS&C Blue Prism provides advanced automation tools, capabilities for large-scale deployment, and adaptability with existing enterprise systems.

Ease of Deployment and Customer Service: SS&C Blue Prism has a complex deployment model requiring dedicated IT resources for setup, whereas DocStar ECM offers a streamlined implementation process suitable for businesses with limited technical staff.

Pricing and ROI: DocStar ECM generally offers lower upfront costs and aims for a faster ROI. SS&C Blue Prism requires a higher initial investment, justified by its extensive automation potential, leading to significant long-term savings.

To learn more, read our detailed Document Management Software Report (Updated: April 2025).

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Document Management Software

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocStar ECM

Ranking in Document Management Software

19th

Average Rating

9.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (24th)

SS&C Blue Prism

Ranking in Document Management Software

15th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Process Automation (26th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of May 2025, in the Document Management Software category, the mindshare of DocStar ECM is 1.7%, up from 1.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

it_user255402

President/Owner with 51-200 employees

It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.

Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

24%

Computer Software Company

17%

Insurance Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Comparisons

No data available

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Compared 40% of the time

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Compared 19% of the time

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Product Reports

Buyer's Guide

DocStar ECM

April 2025

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Buyer's Guide

Business Process Design

April 2025

Download SS&C Blue Prism product report

Also Known As

docSTAR eclipse

SS&C AWD

Overview

Helping businesses translate vision into action for more than 20 years, DocStar offers delivers a flexible and innovative enterprise content management and process automation platform. Easy to implement and use—both in the cloud and on premises—DocStar proven technology and global process expertise empowers organizations to operate at peak performance, navigate change, and grow. By scaling and modernizing operations and enabling greater collaboration, DocStar allows data and transactions to flow efficiently throughout your organization. With increased visibility among employees, customers, and partners, we deliver better business outcomes such as increased auditability and greater ease of compliance.

Epicor

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

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April 2025

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