SS&amp;C Blue Prism vs WorkFusion comparison

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84% willing to recommend

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

WorkFusion and SS&C Blue Prism compete in the field of automation solutions. WorkFusion seems to have the upper hand in pricing and support, while SS&C Blue Prism stands out for its comprehensive feature set, making it a valuable investment.

Features: WorkFusion offers intelligent automation capabilities and robust integration features, AI-driven process discovery, and analytics. SS&C Blue Prism provides an enterprise-scale digital workforce with mature automation capabilities, strong governance, versatility, and a flexible automation framework. The main difference lies in WorkFusion's AI enhancements, while SS&C Blue Prism focuses on extensive enterprise readiness.

Ease of Deployment and Customer Service: WorkFusion uses a cloud-first approach, offering seamless integration and scalability with a responsive support team. SS&C Blue Prism provides traditional on-premise deployment with extensive customization options and a comprehensive service network. WorkFusion allows quicker cloud implementation, whereas SS&C Blue Prism offers a customizable and robust support structure.

Pricing and ROI: WorkFusion is favored for its cost-effective setup with flexible pricing structures for various business sizes, resulting in a quicker ROI. SS&C Blue Prism, with higher initial setup costs, ensures strong long-term ROI through its extensive feature set and scalability. WorkFusion offers affordability and rapid financial benefits, while SS&C Blue Prism delivers sustained value through robust enterprise solutions.

To learn more, read our detailed SS&C Blue Prism vs. WorkFusion Report (Updated: June 2025).

SS&C Blue Prism vs. WorkFusion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SS&C Blue Prism

Ranking in Process Automation

27th

Ranking in Intelligent Document Processing (IDP)

16th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (33rd), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Low-Code Development Platforms (25th), Loan Management Software (2nd), Document Automation Software (11th)

WorkFusion

Ranking in Process Automation

12th

Ranking in Intelligent Document Processing (IDP)

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th)

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of SS&C Blue Prism is 0.5%, down from 0.7% compared to the previous year. The mindshare of WorkFusion is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"For automating mundane activities, I can recommend WorkFusion."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"The customer support is very responsive."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

More WorkFusion pros

Cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"We would like to see further improvement in the area of running headless."

"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"We are having some database issues, but we are addressing them."

"The solution is not user-friendly, this is something they should improve."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

More WorkFusion cons

Pricing and Cost Advice

Information not available

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"I can't speak to pricing. It's a contract signed by upper management."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"My client is using RPA Express, which is available for them to use free of charge."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"It is not the most expensive solution, but it is also not the cheapest."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

16%

Insurance Company

10%

Government

Financial Services Firm

30%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Compared 38% of the time

Microsoft Power Automate vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 12% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

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Product Reports

Download SS&C Blue Prism product report

Business Process Design

June 2025

Download WorkFusion product report

May 2025

Also Known As

SS&C AWD

No data available

Overview

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street