SS&amp;C Blue Prism vs WorkFusion comparison

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84% willing to recommend

SS&C Blue Prism

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Executive SummaryUpdated on Apr 20, 2025

WorkFusion and SS&C Blue Prism compete in the field of automation solutions. WorkFusion seems to have the upper hand in pricing and support, while SS&C Blue Prism stands out for its comprehensive feature set, making it a valuable investment.

Features: WorkFusion offers intelligent automation capabilities and robust integration features, AI-driven process discovery, and analytics. SS&C Blue Prism provides an enterprise-scale digital workforce with mature automation capabilities, strong governance, versatility, and a flexible automation framework. The main difference lies in WorkFusion's AI enhancements, while SS&C Blue Prism focuses on extensive enterprise readiness.

Ease of Deployment and Customer Service: WorkFusion uses a cloud-first approach, offering seamless integration and scalability with a responsive support team. SS&C Blue Prism provides traditional on-premise deployment with extensive customization options and a comprehensive service network. WorkFusion allows quicker cloud implementation, whereas SS&C Blue Prism offers a customizable and robust support structure.

Pricing and ROI: WorkFusion is favored for its cost-effective setup with flexible pricing structures for various business sizes, resulting in a quicker ROI. SS&C Blue Prism, with higher initial setup costs, ensures strong long-term ROI through its extensive feature set and scalability. WorkFusion offers affordability and rapid financial benefits, while SS&C Blue Prism delivers sustained value through robust enterprise solutions.

To learn more, read our detailed SS&C Blue Prism vs. WorkFusion Report (Updated: April 2025).

SS&C Blue Prism vs. WorkFusion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SS&C Blue Prism

Ranking in Process Automation

26th

Ranking in Intelligent Document Processing (IDP)

16th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Low-Code Development Platforms (25th), Loan Management Software (2nd), Document Automation Software (11th)

WorkFusion

Ranking in Process Automation

14th

Ranking in Intelligent Document Processing (IDP)

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (8th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of SS&C Blue Prism is 0.6%, down from 0.7% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"The solution is stable, we have not had any glitches or problems."

"This solution has great document recognition capabilities."

"WorkFusion's SAP integrations are really good."

"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

More WorkFusion pros

Cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"The solution is not user-friendly, this is something they should improve."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

More WorkFusion cons

Pricing and Cost Advice

Information not available

"I can't speak to pricing. It's a contract signed by upper management."

"It is not the most expensive solution, but it is also not the cheapest."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"Find it online."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"My client is using RPA Express, which is available for them to use free of charge."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

17%

Insurance Company

11%

Government

Financial Services Firm

29%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Compared 15% of the time

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Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

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Product Reports

Business Process Design

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Also Known As

SS&C AWD

No data available

Overview

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

SS&C Blue Prism vs. WorkFusion