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Digital Guardian vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
6.6
Digital Guardian offers 24/7 global customer support with quick issue resolution, though some users face delays and varying service quality.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
 

Scalability Issues

Sentiment score
7.8
Digital Guardian is scalable, handling hundreds to thousands of users efficiently, with unified server management and straightforward licensing.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
7.4
Digital Guardian is reliable and performs well, though some users face challenges with agent stability requiring regular updates and support.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
 

Room For Improvement

Digital Guardian needs better Linux/Mac support, stability, compatibility updates, multilingual dictionaries, pre-sales support, partner program, and technical support.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
 

Valuable Features

Digital Guardian excels in data protection, boasting extensive features, stability, scalability, ease of setup, and high user satisfaction.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
 

Categories and Ranking

Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (13th), Endpoint Encryption (8th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (23rd)
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Digital Guardian is 0.4%, up from 0.4% compared to the previous year. The mindshare of Trellix Active Response is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Digital Guardian0.4%
Trellix Active Response0.3%
Other99.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.
Abdullah Al Hadi - PeerSpot reviewer
Offers comprehensive incident visualization and quick response capabilities but requires clearer dashboard interface
I am an Information Security Engineer at NHQ Distribution Limited and a partner of Trellix. I work with different products in Trellix, including Trellix EDR, SDR, and MDR. Trellix Active Response is the EDR solution from Trellix that has moved from an on-premise solution to a cloud solution. The Trellix MDR solution is helpful for SOC analysis and is integrated with Trellix EDR and SDR capabilities, providing full visibility of threat detection and hunting and detection response correlating with other solutions like endpoint security and encryption. On a scale of one to ten, I rate Trellix Active Response an eight.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise3
No data available
 

Questions from the Community

What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
 

Also Known As

No data available
McAfee Active Response
 

Overview

 

Sample Customers

The Fifth Avenue Theatre, Jabil Circuit
Liquor Control Board of Ontario
Find out what your peers are saying about Digital Guardian vs. Trellix Active Response and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.