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Trellix Active Response vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
Sentiment score
7.5
Trellix improves security and visibility, offering faster issue resolution, though requires expertise for management and agent installation.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Customer Service

Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
Sentiment score
8.9
Trellix EDR's customer service receives mixed reviews, noting responsiveness issues post-merger but often surpasses competitor support.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
Information Security Engineer at Nhq Distribution Ltd
I have contracted support and also have an operating control so I can get various types of support.
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Scalability Issues

Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
Sentiment score
7.7
Trellix EDR is versatile and adaptable, supporting scalability and ease of management across various enterprise environments.
The scalability of Active Response is satisfactory.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Stability Issues

Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
Sentiment score
7.9
Trellix EDR is highly stable with improved resource efficiency, though occasional stability issues occur due to deployment and browser-related problems.
 

Room For Improvement

Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
Trellix EDR requires improvements in resource efficiency, user interface, integration, threat detection, and centralized management to enhance user experience.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
Information Security Engineer at Nhq Distribution Ltd
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Trellix EDR is reasonably priced with additional costs, requires a three-year contract, and is moderately competitive.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Valuable Features

Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
Trellix EDR offers scalable, user-friendly cybersecurity with automation, real-time monitoring, ransomware detection, and comprehensive threat management.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
Information Security Engineer at Nhq Distribution Ltd
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Categories and Ranking

Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
7.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Trellix Active Response is 0.4%, up from 0.1% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Detection and Response (EDR)1.2%
Trellix Active Response0.4%
Other98.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ED
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…
CESARCASTRO - PeerSpot reviewer
Committee of IT Cybersececurity at a energy/utilities company with 51-200 employees
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

McAfee Active Response
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Liquor Control Board of Ontario
Sutherland Global Services
Find out what your peers are saying about Trellix Active Response vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.