Digital Guardian vs Symantec Data Loss Prevention comparison

Symantec Data Loss Prevention and Digital Guardian are leading competitors in the data protection category. Symantec appears to have the upper hand due to its advanced machine learning capabilities and comprehensive network control.

Features: Symantec Data Loss Prevention is noted for its comprehensive machine learning features, which help in reducing false alarms and enhancing encryption support. Additionally, it delivers detailed insights into user activities and robust endpoint and network discovery. Digital Guardian is recognized for its strong data classification rules and adaptive inspection capabilities. It effectively controls personal identifying information within enterprise networks. One of its standout features is the desktop recording ability, which captures user activities as potential evidence.

Room for Improvement: Symantec requires improved integration with other applications and a reduction in false positives through fine-tuning. Its dependence on Oracle for database purposes can be costly and complex for some users. Digital Guardian needs to address stability issues with its endpoint agent and enhance cross-platform integration. Simplifying the process of policy creation and improving the network DLP site's integration with endpoint solutions are also suggested areas for improvement.

Ease of Deployment and Customer Service: Symantec's deployment can be complex due to the reliance on multiple components and Oracle DB, offering more on-premises flexibility. However, its technical support received mixed reviews, especially post-Broadcom acquisition. Digital Guardian offers deployment in both cloud and on-premises environments indicating a more modern approach. Its customer support, which is often through partners, is well-regarded for providing direct assistance in complex setups.

Pricing and ROI: Symantec's pricing is viewed as competitive yet expensive for small firms due to Oracle licensing. Nonetheless, it offers significant ROI by lowering operating costs and reducing response times. Digital Guardian is generally more affordable compared to Symantec but pricier than alternatives like McAfee. Although specialized support services incur higher costs, the robust features of both solutions justify their pricing with flexible licensing options available.